Hotel Donde Marcelo

Todo bien, bonito y cómodo lugar

I’d love to rate this hotel better. The location is great. It’s a cool old building. The staff was friendly and accommodating. The problem was the room. Our room had no windows to the outside. The window faced the interior courtyard of the hotel. There was no air conditioning and no air circulation so the room was stifling and stuffy. The noise from the lobby reverberated throughout our room. We didn’t sleep at all and sleep is the number one necessary requirement of a hotel. This the 2 star rating.

It is a clean place walking distance to most amenities. I would stay again in futute travels.

The primary purpose of a hotel is a place to sleep. It was impossible to sleep at this property. They kept roosters that were very loud all night long.. we returned home tired and ill.

Bathroom need improvement,just a bit otherwise we liked the room staff very welcoming!

Booked with parking included but when we got there told no because only "compact" cars are allowed and we had a minivan. This was not disclosed upon booking. Told breakfast served at 8am but it wasnt. Breakfast was never served. TV very old and small. Looked like a computer size screen. Shower took 10 minutes to get warm. Staff not at all pleasant or accommodating. Only good thing is location which is walking distance to many places.

Great room, spacious and clean. Close to everything you need.

We stayed for a couple nights. The accommodations were great and perfect for our stay in Banos. We didn't use the room much as we were out exploring, but the staff was helpful. The location is convenient for food and other services. The Wifi was helpful. My only issue was the doors are locked from the inside with a key, so I found myself locked into the hotel at sunrise when I wanted to get out and walk around. I found a back door, into a lot, and then climbed the gate to leave. The doors were finally open when I returned closer to 8am.

Decent hotel! Make sure to ring the door bell if you go out because they lock up early and your key wont get you into the hotel. If you go out early same thing you have to wait for someone to wake up and let you out!