Paradise Inn

The room wasn’t properly cleaned. There were dead and living roaches in the room. The toilet leaked everytime we flushed it. The A/C unit had holes throughout. Management knocked on our door after we went to sleep to verify our booking through *******. They should have checked on that when we checked in. She was rude and accusatory late at night, it made me very uncomfortable. I would have been afraid if I had been there alone. When she came to our door demanding our receipt, she was smoking a cigarette and was letting the smoke into the room. In a non-smoking motel. Don’t stay here.

Office VERY RUDE!!! TV Selection was good and would be ok to stay at in the summer. The heat did not work in 3 out of 4 rooms, and did not work well in the 4th room, drafty as well. The lady that cleans was very helpful and accommodating, and located a heater which helped a little.

The first room, the air conditioner did not work the second room air conditioner work, but did not cool the room very well. Shower drain clogged and flooded the bathroom. Refrigerator did not work. You had to bring me another one. When using microwave, the plugs went out on the wall and had to move the microwave and the refrigerator to beside the bed. Roaches.

Manager is fantastic and friendly. I've been coming to bay city for years for STP outages. I know the reputation. I friend told me they remolded and I decided to try it. The price was lower than any other motel. The room was clean. tv, fridge with little freezer section. Bathroom and shower was good . I stayed a month. I saw the manager and the maid practically every day. I was surprised at all the tv channels. I plan on coming back next year.

I have stayed many times during the past 2 years at the Paradise Inn . It has spacious newly remodeled very clean rooms. Mary Alice Guzman, who oversees the property, was very professional, kind and helpful to me. Restraunts, ,CVS, HEB and Walmart were very close by. I highly recommend the Paradise Inn.

Although the rooms and the property itself are in poor condition, the room was clean and the staff exceptionally friendly and helpful.

First room we were given, a/c did not work. So we got another room and it took 5 hours for the room to cool down (with the help of the box fan that we purchased because the room was so hot). Took a shower and the curtain wasn't long enough and the floor was all wet when done. Roaches crawling around. Just nasty.....

The whole experience was no good the manager was rude opening your door at 11 I wouldn't recognize no one there

Spent five hours of my day . On the phone trying to use my voucher. Customer service at ********** is a joke. Got my reservation made checked in. And at ,1am me kids and wife kicked out of room . Some reason my reservation got canceled . Gotta love Texas heat at night me and my family got shafted . Don't use this B's app you will be sorry