Bedford Motel

Dirty shower. Desk falling apart. Advertised wifi did not work. Holes in walls and doors. No cell phone service on AT&T or Verizon (presumably not their fault, but beware). Rude and unhelpful staff both by phone and in person. (They resisted giving additional towels, refused a refund due to aforementioned false advertisement, and were generally unfriendly.) I would not recommend this motel to anyone.

We booked 3 rooms. One room was checked in immediately. The other 2 we had to wait a half hour because they were not ready. Check in is supposed to be at 2 pm. This was 3:30 when we went to check in. Two of the rooms had dead cockroaches - one on the bed and one in the shower. One room had 2 broken queen beds. One was practically on the floor and the the other one had a hole in the middle. Spend the extra money and go elsewhere. Oh yes, and one room had a desk but when my daughter leaned against it it fell apart.

I was traveling with my 97-year-old father. Check in was 3:00 PM. We attempted to check in at 4:15 PM but our room was not yet available. After a one-hour morning run, I tried to take a shower but it was broken. The room did not have a bath tub as an alternative. The owner said he'd send a plumber but we had an appointment to get to and had to forego showers. When I attempted to heat up a cup of coffee, the microwave oven did not work. When I asked the owner for an adjustment of the room charge, he refused. He told me to call American Express.

One of the cheapest motels close to Boston - for a reason. It's clean(ish), and has towels etc., but no fridge, no coffee machine, no microwave - and a list of rules, saying what you can't do - including dine/cook in the room, or leave "excessive" amounts of trash. At 05:00 a.m., I realised why, as all our "neighbours" began firing up their trucks (and a Harley) to go to work. The advertised 24 hour reception just means there's a box to drop your key, and the coffee machine is available only between 07:00 and 10:00 - and the snack machine doesn't exist. Fortunately, the gas station with a Dunkin' Donut is within a 5-minute walk, though you have e to break the rules and bring your breakfast back if you prefer to sit down. Son's room had a faulty lock, and I waited in reception for 15 minutes for the owner/manager (who appears to live on the premises with his family) to finish doing something on his phone/laptop before he went to investigate. During this time, my son was stuck in his room. Without a word, the owner attacked the lock with a screwdriver, put his shoulder to the door, said "see" and left. I'm sure the "workies" are fine with this place - and maybe they do need to be threatened with the police/fire department if they break the rules, but do NOT book this for a family holiday.