Fairfield Inn & Suites Indianapolis East

Panhandlers on every corner. 24 hr active security cruising the parking lot. Few guests. All bad signs of a bad area.

The Hotel was amazing! Jacuzzi tub worked well, and everything was clean and tidy. The only issue was the 8 hours of stomping and banging from the upstairs neighbor that was never resolved by staff or security.

I usually stay here for at least one night every 4-6 weeks. This was my 7th and probably last visit at this location. This is the second time that we have encountered bedbugs. Outside of this problem everyone associated with the property always have gone above and beyond.

Cleanliness was ok. Given accessible room even though I didn’t request one and staff wouldn’t change my room. The first night they said they were sold out. They overbooked and put me in a room I didn’t reserve nor wanted. I was told they would change my room for the second night and they didn’t.

Hotel was fine and as expected! The neighborhood/area is not great.

The staff as a whole were awesome, helpful and friendly. We stayed in an executive suite. The room smelled moldy and musty when we arrived. We quickly discovered the mini fridge was useless as the door would not stay closed unless we propped something heavy against it. The iron, while having a cord that was long (which we like and needed as we were in Indy for a costume event), would not get much more than warm. The furniture seemed dated and was not comfortable. The bed was average for comfort, not nearly as firm as we like. Aside from the musty odor, the room was clean and tidy. The single most glaring issue was the air conditioner, which when running literally sounded like jack hammer outside the window. We could not run it at night as the noise would keep us awake. It's also hard to get a good night's sleep in a warm stuffy room. We will not likely be coming back this facility in the future.

First room the whirlpool wasn’t working and they moved me to another room and the buttons were missing from the whirlpool. I wanted to go there relax but I couldn’t the microwave wouldn’t turn off I had to unplug it after that I left and never went back I was in the room for about 2hours

My stay was okay the staff could be more friendly . The breakfast was very disappointing no juice no butter or cream cheese ,no oatmeal. nothing was being refilled eggs almost gone

I was looking for a decent spot that included an in room hot tub. The room was cozy and I liked the set up. I would utilize this location again.