Hilton Garden Inn Bethesda Downtown

Renovation in progress, dusty and noisy. Front desk guy was not positive in helping.

Loved it here Very clean place

非常差，大廳在裝修，白天全是噪音。屋裡空調是壞的，沒有熱風。像前台投訴過了兩天才給修。住的太難受了。超級不推薦！

The property is under construction and house keeping never cleaned our room despite multiple requests. The first room they put us in had a horrible odor of mildew that was not alleviated with opening a window. Our room was changed without an issue, like this was a common complaint. My reservation was a pay at the property reservation and they ran my card prior to my arrival which was disconcerting. Front desk staff was apologetic and said they would take the parking charges off the bill to make up for the miscommunication and issues and this was not done. Still waiting for a call from the GM to resolve this.

Room was excellent in every way. Lobby was under construction, so just bad timing for our visit. Big complaints were the hidden fees: $28 for parking, and then the motel-quality breakfast buffet was only for certain gold- and diamond-level guests, not for us regular decades-long Hilton Rewards members.

The property is presently being renovated and at first they put me on the 3rd floor directly below the renovations on the ground and 1st and 2nd floor. There is a team of about 20 workman on the property and it is the worst place to stay presently. So I moved with many others to the top floors but the sound still permeates the entire building. The dust is very bad and today I tripped on the rubble in the lobby getting off the one elevator that is working. It also took 7-10 minutes that one had to wait for the one elevator that is working. In all of this the staff seem to be non-existent and my room has not been cleaned in two days even after telling the front desk twice that it needed to be cleaned. They say the work will only be completed in three months or by end of May 2024. Stay far away from this hotel until they complete the work. I have stayed in the past many times and it is great when they are not renovating.

The hotel was under construction, it was very loud starting very earlier woke up everyone, the gentlemen at the front desk was barely able to understand, wish the property would have warned us about construction we would have not stayed there…

Silence is golden and that is how I slept in silence. I can't write this highly enough. I am certain that parking is acceptable but I was dropped off by a relative and walked in the door and the area in front of the main door for drop offs was not as large as I would have liked. The car dropping me off head to compete with street traffic. But this is minor a very minor complaint. The staff were great the room was great and I particularly commend the woman who cleaned the room and the front desk clerk.

The hotel is under construction there were jackhammer going in the obby and on the floors! It was insamely noisy. And there had been no notice that there would be construction going on.