Hampton Inn by Hilton Waterloo Cedar Valley

This was a clean place to stay and close to where we wanted to be. Staff was friendly! We were told it is scheduled for a make over, because we had problems with our unlocking door, weight room problems and no pool.Definitely understaffed for the weekend. We were definitely disappointed that the pool was drained. We were there for peewee wrestling and there were kids everywhere! We tried to work out and kids without parents kept coming in trying to take weights and trying to use equipment. We had kids running halls and calls in the middle of the night. I don’t blame staff for some of these problems but was not a pleasant stay.

Overall a good in and out hotel for one quick night in town. Value was good.

Basic breakfast included with little variety. Rooms clean and service ok but without much guest enthusiasm. Don’t expect much, it’s a basic hotel not much else.

The pool was empty and all the gym equipment was broken

Property was great. The pool was clean. Our room was clearn as well. We were in Room 102. The shower/bathtub faucet handle did not work well. We had to push it in to get it to turn on which made it very difficult to also turn off. The staff was wonderful especially Monica who made cookies and offered them to us in the evening. She didn't mind our dad's teasing either. We also appreciated the breakfast staff who offered to refill our coffee cups.

Had issues with telephone not working properly and bathroom light malfunctioning the final day. Notified desk who was willing to change room but did have an available handicapped

The staff and the room were nice. I would liked to have a printed TV guide - scrolling is tedious - but that seems to be trend at many places though.

Bathroom could use an update on caulking in the shower area, but everything else is fine.

When the pool was out of working order, the attendant helped with getting a discount on our rooms through *******.