Hotel Ilunion Bilbao: отзывы

We asked for twin beds but got a double. We then separated them but every time the cleaning person would come in he/she would put them back together again When the room was cleaned, they didn't replace the dirty glasses nor have they cleaned them. Instead, they just left both laying there. In the morning, I did not want a full breakfast so I asked for a plain cup of coffee and they charged me 2,10 for that. I would have been a nice gesture to act differently since I was there for four days. The Wi-Fi is really bad in the evening. I complained about it in the front desk but the receptionist made it look like I wasn't logging in correctly. There was a fire drill and the guests were not previously warned! We were stuck in the elevator and people were coming down the stairs with their belongings in despair for absolutely nothing. There are only two power outlets in the room and we suspect there were also bed bugs Positive aspects: modern furniture, gym (but no water available there)