Best Western the Dartmouth Hotel Golf Spa

Spa and Pool not working, no water for toilets, restaurant food was poor quality and not good value.

Comfortable bed, nice linen, very clean room. Very good meals, friendly staff. Lovely quiet location, very good wifi. Very reasonable price for a good night's sleep. Property poorly maintained. Very old carpets, the entrance signage had dropped off, the reception is dull and all the paint had worn off the counter tops and the outdoor terrace plainly hadn't been cleaned in yonks - cigarette butts and paper in the drainage gutters (and i don't mean just one or two). The threshold to the bar terrace was just plain filthy - don't management see these things, or are they happy with this level of cleanliness? Such a shame because this tired property could be superb.

Awful, poor service from start to finish. Food not great, spa old and dirty, wrong food sent no care for others than golfers

The Suite (room 307) is the most tired & grubby room I have experienced in a Best Western over many years.. Sofa heavily stained & that bad we couldn’t bring ourselves to use them even, the carpets also stained in several places & the heaters filled the room with a smell resembling urine when turned on as the areas in the suite were extremely cold. There is water stains on the bedroom walls where the roof leaked & it was not worth the extra paid for what was expected a little bit of luxury in a suite.staff understanding & it’s simply an owner issue. Positive was the view of the treelines & birdsong but unfortunately neither were a result of the property & natural

Lovely quite spot, very friendly and helpful staff, nice lounge and eating area and Lovely food. Nice pool / steam room / jacuzzi / sauna and gym in with the price. Plenty of parking and my wife said a lovely spa. We will be definitely going back again.

Went for the Dip n Dine deal £25, (this gets you £9 off your lunch order which will get you something on the sandwich or starter menu). Pool nice temperature but atheistically very tired, needs new tiles. Food- very good gluten free options which is rare, all very tasty, unfortunately had a hair in my pudding but the waiter rectified this promptly with a refund. Overall I think the place needs a facelift, it didn't give me the luxury feel but it wouldn't take too much to rectify this. I'd come back if it had a makeover.

Fantastic spa experience through a Groupon voucher great value and everything we needed. Staff were very welcoming and allowed us in at an earlier time. Bath robe and towel provided. Nice size pool with easy step access and warm at 30 degrees. Other facilities were sauna, steam room, cold shower, warm shower, jacuzzi and stunning woodland views. Cups no longer provided but better for environment and water is available with your own water bottle. Toilets were lovely and clean with lockers that worked £1 coin needed. The mud trea**ent was amazing you have your own space to self apply the beautiful scented mud. Each section is colour changing so orange is to apply. Red light is when the hot steam comes up with lights on the ceiling to help guide you and cold water taps if you need them. Blue light was to wash off using another beautiful scented Salt scrub. Skin is left feeling super soft and you are left feeling so relaxed. Two course lunch is provided with choice of non-alcoholic or glass of Prosecco. A good selection of starter, main and desert. Service was fantastic and food was delicious portion size very generous. The only reason why not a 5* would be the hotel needs a facelift, looking dated. But already looking forward to returning.

First spa trip taking my stepdaughter along. Staff were friendly, and some aspects of the hotel were nice. However came away disappointed - 1) bedroom basic (rm 301), curtains are velcros onto the window and didn't meet in the middle and corner of curtain broken so we had gaps where the morning sun came through. Mould on bathroom ceiling. 2)restaurant menus advertised falsely on website, disappointed there was no takeaway menu, or bistro menu as downloaded prior to visit. 3) restaurant - 1st night our side was forgotten, and I had to send back my brick of a sponge (been overcooked, and had gone chewy and hard). 2nd night, I asked for cheese in my burger and ended up with cheese on my chips too (maybe a bonus for me as a cheese lover) 4) breakfast - fry up- mushrooms were gritty, like sand. It put me off the rest of the hot breakfast and avoided following morning. 5) spa - nice, but the hair all over the floor was a massive put off. The trea**ent area, was super. I didn't complain, because the staff were great, and hopefully my review may help to make this hotel a better place.

Nice hotel, great staff and ideal location. Not a golfer but easy base to visit local attractions. Spa, pool and gym recommended. Room has huge walk in shower and told this is being installed in all rooms. Plenty of hanging and storage space. King size confortable bed. Will probably book again, just a bit of a distance from where we live. If you have the choice dont have room 101 (dont worry you will get out again) as we always like window open and this room is close to what I think must be fridge or chiller motors for kitchen. Not rediculously noisy but just enough to be annoying if you have good hearing A few little *******. No bottled water in room and not prepared to drink water from the bathroom tap. Coffee at breakfast was appalling, very weak. Only way to get a strong coffee was to put 3 espressos in cup and top up with water. Could not tell if it was poor fresh beans used, not enough ground coffee or perhaps the temperature of the water. No lights in either upper or lower car parks, installed but not turned on so not easy to find your way from car to hotel.