Ecotel Narooma

This place needs knocking down. A regurgitated mouse, cockroaches, mould in the fridge poorly lit and dated electrics that could probable kill. Walked in and ran out within five minutes. The only good part was a speedy refund. DO NOT GO!!!

there was no light at the motel entrance. It was disficult to locate the property in the dark. The room with cockroaches crawling around. The WiFi is bad. The owner said that we haven't booked the place and the cleaner threw all the food we kept in the fridge without checking my booking properly first. Although the owner bought back some food for us but we still lost some yummy food. This was a bad experience.

The property needs to be closed down. Old is one thing, unsafe, unkept and completely run down is another. The beds and pillows were hard and awful, sheets didn’t look like they had been changed. Stay anywhere else.

Disgusting. False advertising of property with a lovely pool, what b s that pool hasn’t been used for years, old towels, black grout in broken short tiles, filthy toilet. This motel should be shut down and the companies advertising this property should be legally dealt with. The cockroaches seemed to enjoy the area. How dare you charge money for this dump.

Nice location, very helpful staff, room was quite pleasant with a nice comfortable bed. Would certainly be happy to stay here again.

The property was not as advertised online. Very rundown and in need of repair and renovation. Swimming pool redundant - had grass growing on top of it. Lovely view from the room. No welcome at reception - key left on counter at 2.30pm. Non existent staff interaction with us at all.

The hotel is a literal junkyardtgat has nothing to do with the photos advertised. The furniture is very old and smelly. Rooms and toilets are dirty. Outdoor swimming pool is a swamp. Lands are not lawned. Although I arrived at 3:00pm with wife and kids, the room offered was not ready (very bad room). I was told to wait 30 minutes. Then I was offered an alternate room (not much different in condition. The offered room had 1 double bed and 2 single beds which was different to what I booked (1 queen bed and 3 single beds). I ended up leaving and had to pay $300/night at a nearby accomodation. Was a complete waste of time and ruined our day. I will never trust ******* again.

Last minute arrival, no reservation! Owner straight forward and good social skills. The room is adequate which is ok with us, since finances are a priority. We are very satisfied!!!

Basic accommodation, with nice view from the windows. However, had to request towels and wifi passwords. No soap supplied. Heater did not work and was cold. At night the cockroaches came out, with one crawling over me in bed.