Hotel Edelweiss

Great parts: My partner and I spent 4 nights in Edelweiss Hotel and had a great time there. We travelled there from the airport using their travel agency partner Balkan PMS (highly recommended). The highlight was having free breakfast and dinner included in the price! This is a buffet with plenty of traditional choices, ranging from healthy salads to meat and A LOT OF desserts. It makes the whole experience easier and cheaper, especially given prices in some of the Borovets restaurants have risen quite substantially this year. There is a free shuttle to the centre that goes at 8:15, 9:15 and 10:15, and returns every 10 mins between 16:00 and 17:00 to the hotel. If walking, it will only take you 20 mins! There's also a sauna and a gym. The sauna is great after a long day of skiing! We would definitely stay back here if we were to go back to Borovets. To be improved : We liked most of the hotel. There are only two things that I would like to highlight from the negative side: 1) the walls are a bit thin, which means you can basically hear people from other rooms as if they were right outside your door. This was not a problem the first 3 nights, but more of an issue on the last day when it was busier; 2) they keep turning the sauna off and saying it's not working, so you need to ask them to turn it on every time.

This is a really good value hotel. Yes it is dated but it is clean, warm, constant hot showers, a shuttle to the ski area if you do not want to walk, boot room and the staff are wonderful. This was our first stay in Borovets and we paid just over £50 per night in February half term. It was an absolute bargain. The hotel is half board and the quality of the evening meal buffet is exceptional for the price- home style dishes alongside a salad bar and dessert table. Considering the restaurants in Borovets are mostly poor quality and high price for Bulgaria, this really is the selling point of this hotel. Drinks are also very reasonable. The location is a bit out of town but you can walk it in 15 minutes. When in ski boots there is a shuttle (Emil the driver is lovely). If you want to have use of a pool/spa etc we just paid to use the facilities at the Samakov and Rila hotels.

First time in Borovets and got an amazing price considering we were staying over February half-term on half-board basis. The price reflects that the hotel is dated but it was clean, comfortable and warm. It has what you need, comfy beds, hot showers, friendly staff and also a shuttle to the ski area (it is slightly out of town but can be walked). The location in the forest is lovely. The thing that makes this hotel such amazing value is the food. We have stayed in 5* hotels in Bansko before and would never book half-board but Borovets restaurants are very medicore and over priced. The chef in this hotel produces good quality, homestyle food every night and it was wonderful to just stay in and eat. Also, drinks from the bar are very well priced. A wonderful stay- we paid to use the spa at the Samakov and Rila so the lack of pool etc was not an issue.

The hotel is what you would expect for the price, we honestly had no problems with it. The beds were comfy, rooms were clean and warm and the water was hot. Even the food tasted good

Simple and clean room. Little bit old fashioned but still nice. Food was great, dinner was different each day and all staff were very friendly.

Having read some of the bad reviews, I notice they are not mostly outdated. I came back from the hotel on Sunday 15th Jan 23. The hotel is one of the original hotels in Borovets, it has a lot of character and yes, it is old. However, it very clean and the cleaners are cleaning all day. My room was hot, maybe a little warm at times and the bathroom was spotless and modern. The shower was hot every time, morning or evening. I have stayed in many hotels where the shower rarely gets hot in ‘peak’ times. The bed was comfortable and the room had a TV. Towels were replaced daily. I was nowhere near the lobby and had full signal WiFI that run, my phone, IPad and Laptop with ease, even streaming BBC iPlayer. I had my Chromecast plugged into the TV and streamed with very little problems. Food was outstanding, a big choice of buffet all you can eat. Breakfast was always traditional but always a full set of pastries and sweets! Evening meal was very tasty, hot and 2 daily soups. I ate there in a T Shirt as they hall was always warm with outside temperatures of -5c. Staff were very helpful, chatty, friendly and efficient and did anything that I asked. Buy you bottle water from the bar before you go out for the day it is much cheaper than up town. Location is about 10-15 mins walk (depending on conditions and speed of walking) and it is uphill. I found this useful as it got my leg muscles working before hitting the slopes. If it is cold enough, you walk past the frozen waterfall! Would I go back there again? Yes. The cost of a half board versus a hotel near the resort was hundreds of pounds cheaper and bar drinks were much cheaper. Just awaiting flight prices to be announced and I will be booking again.

We came back from our ski holiday two days ago. The hotel was lovely, friendly staff, great food and service. The reviews we have read about the hotel were pretty bad but had nothing to do with what we saw. We highly recommend this place. Thank you chef Shtery!

Great food. Shuttle bus is a joke. It takes 8 people every 15 mins but the staff allow more than 8 to sign up, so when the bus does arrive (often late), it’s a free-for-all regarding who gets on. Take earplugs. All rooms have noisy doors and all night you’ll hear banging as people come and go. It’s a bargain. Get what you pay for.