Extended Stay America Suites - Seattle - Bothell - Canyon Park

The first room that was given to us was dirty, the toilet didn't flush properly, and the pull out couch was broken. They changed us to another room, however knowing that we made a reservation for three people, they did not have bedding available. We were told that it would be ready around 11pm. Around 11pm, we called down to the reception three different times and no one answered. My daughter went down to say that we were informed that the bedding would be ready at 11pm. The response she got from the receptionist was "I don't know who would be stupid enough to tell you that it would be ready by 11pm." Very rude! It makes me upset that we made the reservation for three people and they didn't have the bedding ready for a third person. What are we paying for??? Complete lack of customer service!

The lady that helped me with the check in really prepotent and moody I was a little scared to ask her questions because it looked like she wasn’t feeling like answering but otherwise everything was good.

Amazing staff here, always clean, definitely the nicest extended stay I’ve ever stayed at and I’ve been to dozens all over the USA.

Rooms are nice. In a decent neighborhood and quiet. The property itself is in good condition. Room has a kitchenette but no water kettle or utensils. Biggest complaint is there is no wifi. They give you "free wifi", which never connects and if it does, can't even load their own website or any webpage. You have to purchase high speed internet, this was not advertised. And I felt misled in that aspect. Staff needs better training. Receptionist struggled with technology and took too long to go through the new tablets they have installed for checkins. Other Extended Saty locations are better.

The staff is amazing! So grateful I found this place to stay at when I’m in the area. Honestly my favorite extended stay I’ve ever stayed at and I’ve stayed in over 50 of them. Thank you for everything!!-olive

Great deal for a last minute hotel! Close to food and stores. Staff was nice when checking out! Overall great stay and would stay there again

Horrible place to stay at! When u first walk in u get this horrible scent. The room we got was on the second floor and it stink like god pee so so bad! We had to leave the window open and leave for an hour or so while it air out but that barely helped. Horrible customer service from receptionist there… avoid staying here at all cost!!

good stay.. great price.. room clean, staff nice .. better than expected.. and i already knew that they really dont have breakfast, more like a barely a snack.. even though says breakfast included so no surprises there and not an issue with Mcds and Starbucks across parking lot…. absolutely great location :)

Have stayed at this location & others in the past. Extended Stay usually offers much better rates than hotels & provides many more services/conveniences