Hilton Grand Vacations Club Craigendarroch Suites Scotland

We stayed at a spacious two-bedroom duplex for two days in May. Our room and on-site facilities are well furnished and maintained in a spotless condition. Th surrounding woods are tranquil and lovely to walk in. The location is about 20 minutes from the the town of Ballator by walking.

A lovely hotel with fantastic amenities. Rooms are clean, cosy and modern. Pool and spa area are welcoming and relaxing. The lounge bar is a great place for a few drinks at the end of a long day.

We booked this three night stay believing it was close to the glenshee ski centre, a mistake I’m sure was mine, however the suite was stunning, nice Lesure centre and pool ,we found the bar and restaurant a bit limited but ventured in to town and found pubs and an Indian restaurant, in all a lovely quiet place to relax.

Beautiful, quiet location in the trees with bird song. Ballater is a shirt walk or drive away with cute shops, cafes and restaurants. Nice rooms. Co-op (small grocery) is in ballater which you will need to stop by and get breakfast as no one opens earlier than 9am and the hotel has very expensive, ala carte items that are stingy and not good at all. If you want to get an early start you'll definitely need to get your own food as they don't offer the ala carte items until 8 and real food until 10. Dinner is expensive as well with 2 SLICES OF BREAD costing you £3.95 and water costing £4.95. Dinner was delicious however. Additionally there is no AC, the beds are very lumpy and there are many steps to get to your room. Location: 5 stars Everything else: 3 stars

We have had a lovely week here at Craigendarroch. The lodge is comfortable with a great view. The staff have been very friendly and responsive including texting me when a parcel arrived with something I had forgotten to brinf. The electric charging for our car was a bit of a faff but again staff were really helpful. All in all a great experience!

The location is good nestling alongside the walkable Craigendarroch hill, and just a mile or so from the lovely little town, Ballater. The resort is attractively set out and the main building with the suites and facilities is very good. Reception staff are very friendly and helpful and our suite was fantastic. Brasserie is nice and food generally very good. Nice lounge bar also. Overall it’s a great place and we’ll be back when we are able.

My suite was luxurious, the pool was a very good temperature, the locker room was secure, and the food was outstanding as was the service of the front desk, F&B, and the pool area! My next time to Craigendarroch Suites Scotland cannot be too soon.

Whilst staying at a house on Balmoral we thought we would pay for the family to use the pool for the week. The pool and cafe was lovely. Restaurant staff were helpful. However the pool reception staff were awful. Obviously require front of house training. Not one smile on any of there face when approached for information or help. On one occasion the girl was extremely rude. Sorry but will not be back until you train your staff on how to help and speak to people

As a loyal Diamond member of Hilton Honors programme it pains me to write my one and only negative review of a Hilton experience. Our weekend visit was totally overshadowed by the fact that we could not check-in until 16.00 pm and we’re kicked out at 10.00 am on the day of departure. This ate in to our time on the Friday and Sunday significantly. Excuse given by the receptionist included “…we’re not a hotel”. Also, no cooked breakfasts were available. None of this was mentioned when booking via the Hilton app. Strangely, I never received a request to provide a review of my stay directly from them on this occasion!!