Bran Belvedere International

- balcony was common with transparent fence between room, the neighbors can look into your room. I needed to close the curtains when we slept or change. - bathroom booth so small that I had to struggle to move the hands. And I am only 173cm height, fit. I could not put my hand from elbow to fingers horisontally into the booth (so max or less than 40 cm width) - we booked room with matrimonial bed, but we received a room with 2 beds of 80 cm width, each bed. Unpleasant staying especially because of the bed (which I specifically asked for, before) and that neighbours could look into our room and we had to close the courtains during night/morning... basically all the time. I recommend they change their approach: - respect the booking and call and anounce if it is changed - offer intimacy, neighbors should not see into others' room - make nice bath booths, not for children (not 40 cm width)

The staff was very friendly and polite. They made me feel welcome, not like I was a stranger ! The location of the hotel is a pretty area, something out of a postcard. Had a wonderful time !!

As a rule, 4 Star Hotel Benefits are: *A full upscale experience *Staff to provide for needs *Location for rest and relaxation *Entertainment and food options right on sight making the need to leave the premise minimal. Moreover, three-star hotels are about comfort, while four-star hotels are about relaxation. All I can say, this is definitely NOT a 4 Star Hotel! No comfort or relaxation with such bad customer service.

We were a goup of 4 rooms an 8 people. The owner destroied our holiday. Bad attitude, disagreeable. After check out he canceled the booking reservation and he said by doing that we will not leave a bad review of him. Also...brekfast is only for 1 hour(8.30-9.30). If you arrive after 9 a clock you will find nothing. Clean on outside. If you open a drawer you cannot use it until the dust is gone. Bathroom was not clean, we found in the room ashtray full of cigarets. The pool exists but can be used only of you pay for towels at the reception. It has a restaurant but it is open only for breakfast.

Palinka! Thanks for your kindness.