Отели с завтраком в Оттава

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

The bed was comfortable and the breakfast buffet was great. The room was fairly quiet. The shower controls were modern. The only thing was no trash bags in the trash bins inside the room, and no bottled water included (had to bring my own). The garbage bags they provided after requesting them were too big lol. The cost was fairly expensive for just one night though manageable if splitting the cost with another guest.

good location. clean, comfortable room and kind staff. perfect experience in Canada.

Отель Fairmont Chateau Laurier — это знаковая достопримечательность Оттавы, предлагающая идеальное сочетание роскоши, истории и очарования. Гости могут совершить экскурсию по отелю с гидом, чтобы познакомиться с его богатым наследием. Уникальную изюминку этому опыту добавляет Стюарт, любимый четвероногий посол отеля. Этот дружелюбный черный лабрадор-ретривер, когда-то обученный как собака-поводырь, теперь встречает гостей и даже вдохновил на создание серии детских книг под названием «Стюарт: Король замка». В отеле есть прекрасный крытый бассейн с классической исторической атмосферой, что делает его безмятежным местом отдыха после дня, проведенного за осмотром достопримечательностей. Благодаря своему превосходному расположению, отель находится в нескольких шагах от Парламентского холма, канала Ридо и оживленного рынка Байуорд, а музеи и другие основные достопримечательности находятся в нескольких минутах ходьбы. Независимо от того, приехали вы по делам или на отдых, Fairmont Chateau Laurier обеспечит вам исключительное и незабываемое пребывание.

This hotel is very clean and the location is close to all the main attractions. The facilities is good, I was able to use their swimming pool and other entertainment facilities. I would staying in this hotel again next time in Ottawa.

Плюсы: парковка с достаточным количеством мест (предварительное бронирование не требуется). Рядом находится торговый центр St Laurent. Завтрак неплохой. По обе стороны кровати есть 2 розетки и 2 USB-A разъема. Персонал в целом дружелюбный. Минусы: немного далеко от туристических достопримечательностей в центре города (около 10 минут езды). Кофе из кофемашины в номере был так себе. Кондиционер довольно шумный. Телевизор в моем номере нельзя было выключить (он автоматически выключался после некоторого отсутствия сигнала). Были бумажные стаканчики для кофе, но во всем номере не было других стаканчиков/чашек, даже для чистки зубов, поэтому мне приходилось использовать бумажные стаканчики (можно ли это считать экологичным?).

Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.