Verified traveler
15 марта 2024 г.
My original room smelled like cigarette smoke ineffectively mixed with deodorizer, and the temp in the room was about 60° due to Housekeeping's efforts to air it out. I requested and was given a new room. That night, I noticed that the water from the faucet didn't warm up, but thought it needed time. No big deal. Next morning, there was no hot water from the faucet or shower, even after running for 15 minutes. I did an icy sponge bath before my early appt., told the clerk upon checkout, and was told I'd hear from the mgr. later that day with some compensation. I called later and was assured that plumbers were in the building and I would hear. I've called 3x since, was assured yesterday that I would receive a credit from the mgr. by email. No email, no call, no email in spam folder.....Nothing. Very disappointing. I live nearby, and won't be recommending this hotel.
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