The Augustin: отзывы

I stayed at The Augustin for 6 days with my family. First of all, I can definitely say the staff is very friendly. Nice lobby and breakfast. I had asked for an early check in but, although they tried, we didn’t get our rooms until 3:00 p.m. We had 2 rooms. My husband and I chose the delux room. The difference between that and my kids quad room was silly, for lack of a better word. We had conditioner and they didn’t. (I travel quite a bit, and I’ve never seen this before.) The ‘coffee’ machine they had was a water boiler for instant coffee. We had that and a Nespresso machine which had probably never been cleaned. It was filled with some sort of moldy residue. We never used it. The hotel’s description says that there are walk-in showers. Neither of our rooms had those. In fact, they were very slippery tubs. Even my children had difficulty in them. Like others said, the rooms need a face lift and better insulation for noise. We had to go asking for missing towels and TP as nothing was ever replaced. On the last day, our room was never made up and the AC broke down but I was too tired to complain. Overall, the hotel is ok. Nothing more.