Staff - staff were lovely and understood English well, started our trip very welcoming and always open to helping. The staff were low-key and didn't have much of a presence around the hotel which was nice and laid back. It felt like there was lots of freedom without surveillance. The cleaners also did a great job, and the chefs and restaurant staff were quick and attentive. Food - we stayed half board and got a buffet breakfast and dinner with one alcoholic drink each night. The staff were quick to clear plates and offer drinks. The range was vast, for myself included as a vegetarian. I found there were lots of options. With hot and cold food selections. There was a few staple buffet items with some changes throughout the week so it didn't feel repetitive. Facilities - the pool area was always kept very clean and well maintained. Also a poolside bar and again not too much staff presence. However at the top pool there was more staff who were eager to interact with guests and host water aerobics and pool games for family's. The private beach was also such an amazing experience, we never found it to be overly crowded either. The area was peaceful and led to a really relaxing week. Room - we booked the superior double room with a seaview balcony and got exactly that with no complications. The room was perfect and well worth the money. We were first amazed by the massive bed and how clean and fresh the room felt. There was a shower with two heads, shower gel, conditioner, a hairdryer, light up mirror, magnifying mirror and plug socket in the bathroom perfect for hair tools or electric shavers. There was also lots of complimentary toiletries like a toothbrush, shoe shiner, razor and makeup removing kit. There was a floor length mirror, two bedside tables, each with plug sockets. And small night lights for reading. The room was always well lit and also had a good air conditioning facility. There was also a big TV and mini fridge, kettle and safe. With lots of storage for clothing and hangers and rail. The balcony had an amazing view that over looked the pool and beach. A small table and two chairs with a clothing rail for drying too.
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