Don’t read the bad reviews!!! We just arrived home after being in this hotel for 7 days and it was nothing short of amazing! The receptionist are very helpful and always happy to help, there is a shop on site which offers everything you may need, if you need anything else there are 2 more shops just a 5 minute walk away. The all inclusive buffet was amazing, really something for everyone there. Every day was a different theme for example; Italian, Chinese, Spanish etc. the only meal that wasn’t themed was breakfast which had hot food and continental. We throughly enjoyed every meal we had here. The staff in the restaurant are lovely and very attentive! The pool area is beautiful, nice and quiet and plenty of choices where to sit/lounge, the sun beds are high quality. There is ice cream by the bar and a soft dispenser for you to help yourself too. The only downside was the pool was really cold, but nice and refreshing when the sun got too hot! The rooms were excellent, high standard and very clean, the housekeepers were absolutely amazing and very friendly! The beds were very comfortable we slept very well. The hotel offers a free shuttle bus to a local shopping centre and the beach also into the town of carleta, we used this service everyday you can get a timetable from reception. But ask them to explain it as we couldn’t work it out the first time we took the bus. Even if you miss the bus it’s only €3-4 for a taxi back to the hotel. The animation team was excellent especially Gianni! They had something for everyone, not just games through the day but also sangria and aloe Vera face masks demonstrations! The evening entertainment was great too with live music on a weekend, movie quizzes, bingo etc. I would highly recommend this hotel to everyone thinking about going as we absolutely loved it. We will definitely be back!
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