Barceló Fuerteventura Castillo

The bathroom set up was bizarre ! You have to be 6ft tall to see in the small mirror and shower head was hopeless. Didn’t adjust .. and sprayed everywhere but on you !

It was fine, various things in the apar**ent didn’t work however (light bulbs, only one air conditioning unit, shower gel holder kept falling off). I didn’t tell reception because it wasn’t enough to warrant that much effort but just not sure why they weren’t just working. Aren’t they checked every time there is a switchover? I wasn’t advised about the Barceló app so when I went to the spa all the appoin**ents were fully booked. And the steam room wasn’t working. Also, sadly the food at evening meal (I went half board) was terrible. I would not really have said this was 4*.

The check in gime online says 2pm, once arrived the rude receptionist said it was 3pm, but the room still wasmt ready until 3 20pm Both air con units in the room were dripping water, shower head was missing, bathroom window didnt open properly, Usual people putting towels on sundeds in the morning to reserve them, the beach is 10.50 euros a day for 2 sunbeds, buffet food 7/10, But still enjoyed my stay, weather was great, beach was great,

What an amazing stay - staff all so helpful and cheerful. Any problems we had were sorted out efficiently and with our comfort in mind. Will definitely be returning again.

Very good hotel. Modern, clean. The only gripe we had was with the food. We had an all-inclusive package and lunches and dinner were not good. Food was very uninspiring. Every day pizza, pasta and perhaps one type of fish. Dessert was also not good, except the fresh fruit. We ended up eating out every day.

Excellent hotel in a fantastic location. A big plus is you can use all the facilities in Barcelo Mar along with Castillo.

Just returned from a terrible week at this hotel. Not 4* at all. The food is the same for lunch and dinner every day and overcooked but cold! Despite being on all inclusive spent the first 4 days arguing with staff to be able to get bottled water during the day - they prefer to give you warm water from a machine with ice cubes in. Only after complaining to the manager was I able to get bottled water. Both my partner and I were ill for the majority of the stay! Staff rude and miserable. Hardly any parasols and people having to bring suN loungers from their rooms to the pool as not enough to go around! I will be contacting their head office with my comments it was so bad!

The bungalows are lovely and the quality of bed and bedding is excellent. Very clean in all areas just shame about grumpy poolside bar staff and a couple of things that needed attention in the bungalow. We requested late check out on plenty of advance but this was sadly not honoured.

Nice hotel with friendly staff and good sized rooms. The area is mostly the resort with very little around (a few shops, a couple of pubs - the hotel beach bar is great with lovely staff!) so would recommend getting a food plan with your stay above breakfast as the kitchens in the rooms have very few utensils so you’d find it tricky to cook. The food at the buffet is ok but there isn’t much variety from one night to the next. It also doesn’t open until 6.30pm (7 in the summer) which isn’t ideal for young children. There are also a couple of discrepancies between the ******* listing and the reality of the hotel. These aren’t necessarily problems but worth being aware of. Check in isn’t actually until 3 so our room wasn’t ready when we arrived. Also, the superior bungalows are actually apar**ents so there’s a good chance you’ll get one which is upstairs and have to carry your luggage/prams up the steps. The listings also state they have showers or baths but we were informed that they only actually have showers which was an issue as we were travelling with a toddler. The staff were able to find us a baby bath but with our child being almost two this was a bit cosy! The children’s pool and main play areas are sadly only for those aged 4 and the children’s disco doesn’t start until 8.30 which is a real shame