Pepperclub Hotel

Не останавливайтесь в этом отеле, если можете, особенно если вы деловой путешественник. У меня возникла серьезная проблема с услугами прачечной в отеле, которыми занималась назначенная им сторонняя прачечная. Мои новые брюки сильно обесцвечились после так называемой химчистки. Администрация отеля и обслуживающий персонал подтвердили плохое обслуживание. Однако высокомерный дежурный менеджер уверял, что все в порядке, несмотря на то, что брюки существенно потеряли свой первоначальный цвет. Каждый нормальный человек, знакомый со стиркой, поймет, что брюки подвергались грубой стирке; вкл. неправильная глажка. Однако дежурный менеджер настаивал на том, что все в порядке, основываясь на кадрах с камеры, вместо того, чтобы посмотреть на результаты стирки. Он отстаивал свою позицию, боялся выплачивать какие-либо компенсации. Хуже всего было то, что до отказа сотрудники отеля спрашивали, какова будет сумма компенсации. На следующий день все изменилось. Так много к отношению, характеру и честности руководства.

Overall the stay was great, but finding mould in the in the vent in the toilet was an uncomfortable surprise. Breakfast was lovely. Staff were extremely friendly; however one staff member would sing and speak really loudly to no one in particular while tending the bar.

Had a wonderful stay. Really great location and service. Awesome breakfast. Lovely rooms. Loved it 🙌

Nice Location and friendly staff ! Good breakfast!!

The hotel is good blue for money. The service was excellent. From reception to housekeeping everyone made their way to feel welcome.

Our time at the pepperclub was fine. It was extremely noisy in the evenings (due to nearby nightlife), which made it difficult to sleep. Our room was also very warm and we were unable to lower the temperature

My favourite hotel in Cape Town by far. The moment you walk in you are greeted by amazing friendly staff who go out of their way to make you feel welcome. The rooms are spacious and spotless, the gym is well equipped with fantastic views of table mountain. Superb choices available at breakfast, friendly reasonably priced bar as well. Highly recommend this hotel

Excellent service beginning to end from all staff. All functions and facilities were brilliant. Excellent food, well stocked bar and amazing room, complete with welcome for us as honeymooners. Will definitely stay again.

This is the best hotel I've ever stayed in! The staff was amazing to my wife and I! They treated our needs as if it was their needs! I felt like I was at a family member's place! This has to be the best place in Cape Town! It was walkable to the Green Market and they have a shuttle that takes you to and from the VA Waterfront for free! They have a nice gym on the 8th floor, along with a movie theater where you can watch movies! I really didn't want to leave...:-)....If you're blessed to visit Cape Town, this is the hotel for you!