Comfort Inn & Suites Cartersville - Emerson Lake Point

Front desk was nice and helpful. I was able to use their computer and they had free printing. Place was clean. Thin walls though. Could hear everything in the next room.

I don't normally give ratings. This hotel had gnats, broken dresser drawers that did not close. It had the feel of a hotel used to house the homeless. There was a door on my hall that looked kicked in. The front desk person only responded in yes/no when I asked about anything

The bathroom door was coming out from frame and it wouldn't close. Phone in the room was broken and there was a roach in the room.

The property was under construction, but was still quiet. Modern, clean decor and a pretty well-stocked breakfast offering. There were retractable shades over the windows instead of the usual curtains, which allowed for absolute darkness with the room darkening side and filtered light with a sheer one. The pillows are very comfortable, but the bed was a bit stiff for my taste. The staff was friendly enough, but not attentive as I tried to call for towels once and a do not disturb sign another time and there was no answer either time. Housekeeping was very friendly. The pool was warm and fairly clean. The property wasn’t the cleanest, but not disgusting or filthy. All things considered, I would stay here again.

When I walk in the building was under renovation. The ceiling tile in the library was down so I decided not to stay.

This property has very few parking areas. Had to wait to check in. No one at the desk. Breakfast buffet was terrible. I have stayed at other comfort inns none are like this

This hotel is being renovated so hopefully it gets better. But the door handle was falling off the bathroom door. The hot and cold water for the sink was plumbed backwards. The shower offered only 2 temperatures, ice cold or lava, I think the shower handle was broken too. The beds were comfortable and the staff was very nice so ultimately I would give this 3/5.

The photos for this hotel are like catfish photos. The amount you pay for a night here is absolutely not worth it! There was graffiti on our bathroom sink. It took all night for our room to heat up from 61°F to 63°F. We froze. The room was dusty and dirty.

The people were very pleasant, the place was clean, price was fair and the breakfast was delicious.