NH Castellon Mindoro

NH Castellon Mindoro: отзывы

NH Castellon Mindoro

Carrer de Moyano, 4, Castellon de la Plana, Valencia Community, 12002, SpainПосмотреть информацию об отеле
NH Castellon Mindoro
NH Castellon MindoroNH Castellon MindoroNH Castellon Mindoro
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Гарантия соответствия цены
1 ночь

Отзывы гостей

4.2/5
Очень хорошо
Отзывов: 51
Подлинные отзывы
Местоположение4.2
Удобства4.2
Сервис4.3
Чистота4.3
Фильтр:
Сортировка:
Все отзывы(51)
Положительные отзывы(47)
Отзывы с фото/видео(2)
Отрицательные отзывы(4)
Abujabal
Стандартный номер
Гость проживал в авг. 2022 г.
По делам
Отзывов: 7
5.0/5
Превосходно
Опубликовано 11 авг. 2022 г.
Nice hottel and good service
Перевести
Riojana
Полулюкс
Гость проживал в авг. 2024 г.
Семья
Отзывов: 1
3.7/5
Опубликовано 18 авг. 2024 г.
El trato por parte de todos los recepcionistas que conocimos fue genial: amables, educados y diligentes. La habitacion fue otra cosa, se nota que no sólo no gastan en renovar habitaciones, si no que tampoco gastan en un mantenimiento correcto, a veces el no invertir en un negocio tiene su lado malo, en este caso es que no volveremos a este hotel, y es una lastima porque el servicio por parte del personal es impecable.
Перевести
Paquita Núñez
Улучшенный номер в новом стиле
Гость проживал в апр. 2024 г.
Семья
Отзывов: 1
5.0/5
Превосходно
Опубликовано 14 апр. 2024 г.
Fuimos al Campeonato Nacional de Gimnasia Rítmica. El personal del momento muy amable y volcado en atenciones con la niña.
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Гость
Улучшенный номер в новом стиле
Гость проживал в июля 2024 г.
По делам
Отзывов: 14
4.5/5
Замечательно
Опубликовано 26 июля 2024 г.
目前所住過的NH酒店都還行
Перевести
Jose
Стандартный номер
Гость проживал в мар. 2024 г.
Семья
Отзывов: 4
5.0/5
Превосходно
Опубликовано 24 мар. 2024 г.
Todo genial!
Перевести
Dingjianyong Justin Ding
Полулюкс
Гость проживал в июня 2023 г.
По делам
Отзывов: 59
4.7/5
Потрясающе
Опубликовано 13 июля 2023 г.
這間小套房很舒服,衞生間也很寬敞。早餐品種很多。服務人員態度很好。
Перевести
Laura Cecilia
младший люкс нового стиля(кровать «king-size»)
Гость проживал в авг. 2022 г.
Пара
Отзывов: 4
3.0/5
Опубликовано 9 нояб. 2022 г.
La ducha de hidromasaje estaba rota, pedimos arreglarla y no nos ayudaron en nada
Перевести
RicardoMPL
Стандартный номер
Гость проживал в авг. 2022 г.
Пара
Отзывов: 4
5.0/5
Превосходно
Опубликовано 7 авг. 2022 г.
Habitación amplia, con terraza, y desayuno de primera calidad.
Перевести
Гость
Гость проживал в дек. 2024 г.
По делам
5.0/5
Превосходно
Опубликовано 2 дек. 2024 г.
Great hotel and great staff, really professional and helpful, the location is also close to everything, close to the city center and all points of interest
Перевести
julie-anne h
Гость проживал в июня 2024 г.
Семья
5.0/5
Превосходно
Опубликовано 16 июня 2024 г.
This hotel is amazing. What makes it outstanding is the staff, as well as the rooms. I had lived in the hotel on and off for several months. I recently had an emergency where my child did not arrive in a taxi and Juan Miguel on the desk, helped me to call the police and kept me calm. He deserves a special bonus for going beyond the normal levels of service. No Mother should be put in this situation but he made things bearable. Thank you to the manager for hiring such good staff.
Перевести
Ответ от объекта размещения: Dear Customer, First, let me show you my sincere gratitude for taking the time in sending us your review and for the trust you have placed in our hotel, by choosing it for your stay. I really appreciate the excellent comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers. I assure you that comments like yours provides with the esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us. Do not hesitate to contact us if we can help you in any way. We miss you and your son. Receive my best regards, Aure Garcia. Manager
Гость
Гость проживал в мар. 2024 г.
Другое
5.0/5
Превосходно
Опубликовано 1 мар. 2024 г.
This is what I expected from a nice hotel. We arrived with our bikes, but unfortunately, about a mile out, it started to rain. When we arrived in the lobby, I noticed that we had left some tire marks on the floor, so I thought the staff would give us a hard time taking our bikes to our room. Nope. They didn’t say a word. The room and the whole place was very clean. After staying at the lousy Senator Parque Central Hotel where the mattress was the worst I’ve slept on during this trip, it was great to stay at a real 4-star again. The Senator is really a 3-star pretending to be a 4-star due to their staff. In contrast, the staff here is top notch. Also, the extra toiletries like toothbrushes, combs, shaving kit, etc. are a great touch. I especially found the quality of the slippers to be thick and fluffy, unmatched by any other hotel I’ve stayed at. I took them with me for the rest of the trip since not all hotels provide them. The breakfast was good, and the kitchen will cook what you want to order. I was under the weather, so didn’t oblige so can’t give a better opinion. The only bad thing was the coffee maker didn’t really have an easy way to make cappuccino. However, the hostess gladly made them for us in the kitchen. When we left the next day, the receptionist noticed our bikes and offered us bottled water to fill out bottles. This is how a proper service-oriented 4-star hotel is supposed to operate. I also noticed the tire marks were cleaned up as you would expect.
Перевести
Ответ от объекта размещения: Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review and for the trust you have placed in our hotel, by choosing it for your stay. I really appreciate the excellent comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers. I assure you that comments like yours provides with the esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us. Hoping to welcome you for your next stay with us so that I can meet you personally. Receive my best regards, Aure Garcia. Manager
Гость
Гость проживал в янв. 2023 г.
По делам
3.0/5
Опубликовано 31 янв. 2023 г.
While you enter the reception which gives a nice impression, modern, clean and well designed, the bedroom is another story. It is my 2nd time in this hotel (no other choice), I might say that few improvements need to happen to enjoy this stay. At first, service at the reception is ok and nothing to say here, nor positive nor negative! The bedroom I got looked more than from the 90’s than from nowadays to be honest. Few examples: all furniture were old fashioned, like the feeling you go into an old house and nothing was maintained until then. Floor was scratched, watch out when you go out of the bath where you put your feet, wallpaper released from the wall, lighting system illogical, insulation system is like sleeping open door… On the other side, breakfast was ok Watch out, parking is not at the hotel, it is external and really expensive…>20€ for less than 16hrs…why the hotel does not offer any commercial discount?
Перевести
6/10
Ответ от объекта размещения: Good morning, We regret we did not cover your expectations and would like to thank you for your comments regarding the many areas we should improve on . Regarding the room maintenance, the refurbishment is already being held and 60 of our rooms have already been refurbished. The refurbishment works include, not only decoration, but installations as well. We hope, we will continue to refurbish until the whole hotel was completely renewed. Thank you very for your comments. Yours sincerely. Aure García Hotel Manager
Гость
Гость проживал в июня 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 1 июня 2023 г.
A superbly comfortable room in a large modern hotel in a central location. The room and bathroom were very spacious and well lit with a comfortable bed and 2 comfortable armchairs. Tea/coffee making facilities are provided along with everything you might need for a comfortable stay in Castellon. An added bonus was the large balcony with views over the city. The hotel is centrally located on a quite street five minutes walk from the plaza mayor with an onsite restaurant/bar and close to a choice of other places to eat. Check in and out was very easy the reception staff were super efficient friendly and welcoming. Disliked · Everything was perfect
Перевести
Ответ от объекта размещения: Dear customer, First, let me show you my sincere gratitude for taking the time in sending us your review and for the trust you have placed in our hotel, by choosing it for your stay. I really appreciate the excellent comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers. I assure you that comments like yours provides with the esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us. Hoping to welcome you for your next stay with us so that I can meet you personally. Receive my best regards, Aure Garcia. Manager
Гость
Гость проживал в июня 2023 г.
В одиночку
5.0/5
Превосходно
Опубликовано 1 июня 2023 г.
Superbly comfortable hotel a few minutes walk from the city centre.A very spacious well equipped room with comfortable furnishings and a balcony with great views over the city. Check in and out handled efficiently by the friendly helpful staff at reception. Very good value for money
Перевести
Ответ от объекта размещения: Dear customer, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor . I really appreciate the excellent comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers. Hoping to welcome you for your next stay with us so that I can meet you personally. Receive my best regards, Aure Garcia. Manager
Гость
Гость проживал в мая 2023 г.
По делам
4.0/5
Очень хорошо
Опубликовано 10 мая 2023 г.
The area is strategic in the center. I stayed in rooms that would need to be renovated. The staff is helpful and very kind. It is difficult to reserve an overnight stay for business reasons because sometimes they require advance payment and I honestly don't understand why!
Перевести
Ответ от объекта размещения: Good morning. We would like to take this opportunity to thank you for choosing us for your stay at NH Mindoro as well as for taking the time to send us your comments. I would like to apologize for not covering your expectations regarding the room you were assigned. We would also like to thank you for the comments regarding our staff, fhelpful and kind. Thank you again for your comments and we hope that you give us a second chance, to show you our new improvements as well as to have the opportunity to welcome you back at our hotel and change your perception regarding your last experience to make you feel at ease. Yours sincerely Aure García Manager