Extended Stay America Suites - Dayton - South

Checking into this property was a circus. We arrived and I went into check in and no one was at the front desk. There were creepy men hanging around and I waited 10 minutes and then went back to my vehicle to talk with my friend. Went back in and still no one. Some man told me to call on the phone that was on the desk. I did. It rang. That man went running up the steps and soon someone picked up the phone and I explained I was waiting for 15 minutes. Hung up. Soon same man comes down and says I must call on my cell phone, He is hassling me. Finally, someone else comes down to desk after 20 minutes, late at night, and checks us in. This was completely UNACCEPTABLE

Worst hotel ever. It was sketchy, dirty in the halls and worse in the room. Pillows didn't have covers, and the one that did was filthy. The bathroom was not cleaned, nothing was dusted, it had extremely old furniture, and a poor room layout. Seriously the worst hotel I have ever been too. We couldn't stay there, so we requested our money back. She first wanted us to look at a second room on another floor. The door was open, and it looked as if someone already had been in there?? Thankfully she agreed to speak with ******* for us to get reimbursed, however, we never recovered the $28.00 pet fee that she said would be reimbursed on the hotels end. Seriously, this hotel looked like it was housing questionable clientele and full time dwellers. Never again!

I booked a room with a queen and pull out sofa and was given a room with 2 full beds that were crammed into this awkwardly shaped room. There was no room to walk around. Also there was no coffee pot in the room -very disappointed overall. Would not recommend

Dirtiest hotel I’ve ever been in and I’ve been in a lot. TV didn’t work and I smelled ***** all night. The shower was full of hair It didn’t feel safe. I travel alone all the time and this is the first time I’ve ever felt unsafe. I was booked two nights but left after one. I never slept. Only thing good was the two front desk people who tried to help get the TV going but couldn’t. This place is being used by locals as low cost housing and it’s really rough.

Aside from 1 German Cockroach I came across on Sat AM, I was happy with my stay. It is obvious that this ESA works hard to keep everything clean.

The staff is warm, welcoming and friendly. Property is conveniently located, safe, quiet. Room were disappointing. Kitchen cabinets, appliances, etc. are outdated needs to be updated.

The hallway was stinky. The tub was inexcusably disgusting. Hard surfaces such as mirror, desktop, dresser top were NOT CLEAN. Visible crumbs & greasy. I used entire pack of Lysol wipes on surfaces. Poor attempts to repair wall holes, sub par to amateur. One side of towel holder was repositioned higher…unpatched screw hole from the repair. Due to visible filth, I was skeptical of the entire room. The sole redeemable part was good location & under $100. Disgusting carpet in the room…sorely needed upgrades. Exiting front door smelled of smoke. Hotel personnel about 20’ feet away, smoking. Stayed 1 night & left early prior to my expected checkout. Unsure why there is a descent rating on *******. NEVER AGAIN!!!

Hair in shower. Dirty washcloth in shower. Toilet filthy. Smelled like an ash tray. Bed rolled away every time you got in it. Manager was nice, but was very rude to someone on the phone and told me how stupid they were.... not very impressed.

The room had not been cleaned. The pull out sofa was missing a mattress. We needed 2 beds. There were no towels or wash cloths in the room. We did not stay due to the lack of a mattress. I will say, the employee working the front desk was amazing. She was beyond apologetic and ashamed of the condition of the room. The manager did provide us a refund. The staff was the redeeming quality of the location.