Irene Country Lodge, Autograph Collection®

It was a very safe and comfortable hotel. Will totally recommend for family and friends.

衞生：很好 環境：優良 服務：熱情

整體來説還不錯

非常舒適，下次還會選擇

Struggled to find a room that did not smell like tobacco had to check 3 times ( The lady at reception tried all she could). Ordered chips and chickens stripes for my child's supper but they were so hard that she couldn't eat any of it. When visiting the restaurant for breakfast, the lady asked if there was anything broken in the room. Not a very welcoming thing to ask a guest. The facilities were however nice and access to the irene farm was a peak.

Not your typical 'Marriott' hotel or management style. Nice African layout and calming atmosphere! Great location for Jo'Burg airport but tucked away within the suburbs that you don't experience the mad hustle/bustle of Pretoria. Booked through a booking website rather than directly, so got a great deal on a forest-facing room. Bath and walk-in 'rainforest' shower. Separate toilet. Spacious room with all amenities. We had dinner and breakfast in the restaurant. Good quality food and choice of menu. I also had time to use the beauty spa before heading out on Safari. Great service and peaceful, away from the main hotel. What I did like (that speeded up check-out) was that you pay for everything on card at the 'outlet' every time you visit, ie in the bar, restaurant, at breakfast etc. I think they have a policy of 'no cash' to keep people safe etc.

Fantastic hotel and stay. Beautiful, large and stylish rooms. Set around a lake. Food lovely in excellent restaurant setting. Contemporary and comfortable. A special experience. Good lakeside walks where we observed many birds. Wish we could have stayed longer.

I am traveling to Johannesburg for business and have Bonvoy Gold Elite status. Apparently that did not mean much because even though my executive assistant confirmed the reservation the day before, I received a cancellation notice from them while I was in flight. Thinking it was a mistake, I showed up to check in. In fact they had my paperwork but then could not find my reservation and had no explanation other than they are fully booked…totally the worse experience I have had at a Marriott property yet!

The attraction of this hotel is its lakeside bird sanctuary. The rooms are spacious but now dated. Basic things are provided like a safe and tea and coffee making. There is also an iron and board for the traveller. Limited toiletries of poor quality. The lakeside walk is worth a 15 to 20 minute walk round. We would call this a good one night passing through place. The only facilities to dine appear to be at the hotel. We need to make a special mention on the staff. At the bar the bartenders had an attitude of you are only here one night. He was unpleasant and edging on rude. We found most, but not all, staff to have the same unhappy customers service attitude and charisma bypass or lacked customer training.