Hotel Ruze

Отзывы об отеле Hotel Ruze

Hotel Ruze

Horní 154, 381 01 Český Krumlov 1, Cesky Krumlov, Southern Bohemia, 381 01, Czech RepublicПолная информацию об отеле
Hotel Ruze
Hotel RuzeHotel RuzeHotel Ruze
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1 ночь

Честные отзывы об отеле Hotel Ruze от реальных посетителей

8.6/10
Очень хорошо
Отзывов: 57
Честные отзывы
Местоположение8.6
Удобства8.5
Сервис8.7
Чистота8.6
Фильтры:
Сортировать:
Все отзывы(57)
Положительные отзывы(21)
Отзывы с фото/видео(11)
Замечательный завтрак(6)
Отрицательные отзывы(1)
Гость
Номер Делюкс
Дата заезда нояб. 2024 г.
Семья
Отзывов: 5
9.0/10
Замечательно
Дата отзыва 28 дек. 2024 г.
Very good location, breakfast and services. Will definitely visit again if we come back to CK
Перевод
Ответ от объекта размещения: Dear Guest,Thank you for your kind review! We are glad you enjoyed the location, breakfast, and services. We look forward to welcoming you again on your next visit to Český Krumlov!Kind regards,Nayereh MousaviFront Office Manager
Wanderlust2023
Комфортный номер
Дата заезда мая 2024 г.
Поездка с друзьями
Отзывов: 10
8.0/10
Очень хорошо
Дата отзыва 19 июня 2024 г.
Pretty nice hotel with nice view, good breakfast options and friendly staff
Перевод
Ответ от объекта размещения: Dear guest,Thank you for your kind words! We are delighted to hear that you enjoyed the view, our breakfast options, and found our staff friendly.Your feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant stay!Best regards,Nayereh MousaviFront Office Manager
CPTG
Комфортный номер
Дата заезда окт. 2024 г.
Пара
Отзывов: 5
10.0/10
Превосходно
Дата отзыва 27 дек. 2024 г.
Close to bus stop, nice hotel for everyone
Перевод
Ответ от объекта размещения: Dear Guest,Thank you for your kind review! We are glad you enjoyed our convenient location and hotel. We hope to welcome you again soon!Best regards,Nayereh Mousavi Front Office Manager
Анонимный пользователь
Полулюкс
Дата заезда дек. 2023 г.
В одиночку
Отзывов: 130
9.5/10
Потрясающе
Дата отзыва 8 февр. 2024 г.
Room is small but this is not important. Walking all day in the town and enjoy.
Перевод
Ответ от объекта размещения: Dear Guest,we thank you for choosing our Hotel Růže as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is truly valuable to us and we thank you for sharing it.We are happy to know that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We hope that you will have another opportunity to return to stay with us and we will be happy to welcome you back to the Hotel as one of our most welcome guests.Thank you for choosing us!Best regardsMichele PecorellaFront Office Manager
Гость
Полулюкс
Дата заезда июня 2022 г.
Поездка с друзьями
Отзывов: 8
7.5/10
Дата отзыва 29 июля 2022 г.
Breakfast is very good but the bed and pillow are not up to quality.
Перевод
Ответ от объекта размещения: Dear Guest,thank you for your review. We will be happy if you visit us in a future again.Best Regards,JakubHotel Ruze
Hyphen Yanma
Комфортный номер
Дата заезда февр. 2025 г.
Пара
Отзывов: 5
9.5/10
Потрясающе
Дата отзыва 11 апр. 2025 г.
酒店裝潢很有特色，相信有一定嘅歷史。房間沒有十分陳舊嘅感覺，唯走過部份木地板時會有吱吱響，影響不大。我很喜歡房外嘅景色，十分開揚。早餐選擇算多，但味道不算很好，可接受。
Перевод
Ответ от объекта размещения: Dear Hyphen Yanma,Thank you for your valuable feedback. We are pleased to hear that you appreciated the unique décor and the beautiful view from your room. We also take note of your comments regarding the creaking floorboards and the breakfast, and will strive to improve these aspects. We look forward to the opportunity of welcoming you again in the future.Kind regards,Nayereh MousaviFront Office Manager
Carrie5569
Комфортный бюджетный номер
Дата заезда июля 2024 г.
Пара
Отзывов: 29
10.0/10
Превосходно
Дата отзыва 4 авг. 2024 г.
古老建築風格，很適合拍照。房間空間寬敞，櫃枱工作人員友善熱情。早餐品種豐富，美味可口。酒店地理位置優越，去各個景點步行方便快捷。
Перевод
Ответ от объекта размещения: Dear Guest,Thank you for your fantastic feedback! We are delighted you enjoyed our photogenic building style, spacious rooms, and friendly staff. It's great to hear you loved our breakfast variety and convenient location.We look forward to your next visit!Best regards,Nayereh MousaviFront Office Manager
Jinshuishanwan
Комфортный номер
Дата заезда авг. 2024 г.
По делам
Отзывов: 139
8.0/10
Очень хорошо
Дата отзыва 15 сент. 2024 г.
老房子，環境好，有情調，配置全
Перевод
Ответ от объекта размещения: Dear Guest,Thank you for your kind words! We are glad to hear you enjoyed the ambiance and found the setting charming. We appreciate your feedback and hope to welcome you back soon.Best regards,Nayereh MousaviFront Office Manager
Hiu Ching
Комфортный бюджетный номер
Дата заезда янв. 2025 г.
Поездка с друзьями
Отзывов: 4
8.0/10
Очень хорошо
Дата отзыва 27 февр. 2025 г.
酒店服務正常 大堂24小時提供服務 只是有臨時更改 令旅程帶來小許不便 若然能盡早通知及提供更多資訊會較好！
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you for your feedback. We appreciate your comments and regret any inconvenience caused by temporary changes. We will strive to improve communication to ensure a smoother experience for our guests. Your input is valuable, and we hope to welcome you again for an even better stay.Best regards,Nayereh MousaviFront Office Manager
Гость
Полулюкс
Дата заезда янв. 2024 г.
Семья
Отзывов: 62
7.5/10
Дата отзыва 17 февр. 2024 г.
不敢恭維，服務生硬或者基本也沒服務，可能是在CK小鎮的景區內，反正客人源源不斷，至少我不會再去第二次，截止我發這段評論，酒店也沒把剩餘按金部分退給我，差不多70多歐元，郵件寫過去等於石沉大海，如果説優點，那就是酒店在景區入口處，進出交通方便而已
Перевод
Ответ от объекта размещения: Dear Guest,we thank you for choosing our Hotel Ruze as your favorite in Cesky Krumlov and for taking the time to write your review.Your opinion is very valuable to us but, unfortunately, it is not very clear what the problem was during your stay.Regarding the pre-authorization that was requested during check-in, we can assure you that any excess that is not due, it will be refunded directly on your credit card account. It's just a matter of timescales between banks, which sometimes take longer than expected.We hope you will have another chance to visit us and we will try our best to give you a better impression (as most of our guests had), next time.Thank you for chosing us.Best regardsMichele PecorellaFront Office Manager
콩콩브르
Номер Делюкс
Дата заезда февр. 2024 г.
Семья
Отзывов: 1
7.0/10
Дата отзыва 22 мар. 2024 г.
위치는 좋아요
Перевод
Ответ от объекта размещения: Dear Guest,we thank you for choosing our Hotel Růže as your favorite in Český Krumlov and for dedicating your time and sharing your valuable feedback with us.We are pleased that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff and we hope you can come back to stay with us soon.We thank you again for choosing us.Best regardsMichele PecorellaFront Office Manager
Гость
Полулюкс
Дата заезда мар. 2024 г.
Семья
Отзывов: 7
10.0/10
Превосходно
Дата отзыва 3 мая 2024 г.
고풍스런 중세 건물에서의 좋은 추억을 남길수 잇는 멋진 곳입니다. 객실 내부도 넓고, 체스키 크롬로프의 주요 관광지까지 도보로 갈 수 있는 좋은 위치에 있습니다.
Перевод
Ответ от объекта размещения: Dear guest,Thank you for taking the time to share your experience.We are pleased to hear that you enjoyed your stay with us.We appreciate your kind words and hope to welcome you back for another memorable stay in the future!Best regards,Nayereh MousaviFront Office Manager
Joyce Lin
Комфортный номер
Дата заезда авг. 2023 г.
Семья
Отзывов: 75
10.0/10
Превосходно
Дата отзыва 26 сент. 2023 г.
CK小鎮最好的飯店了，飯店地理位置很好，房間跟五十年代一樣，游泳池不能游，改成做按摩的，應該是外包給了一個勢利鬍鬚男，早餐好吃，雖然沒有現點現作的煎臺，但是培根＆荷包蛋都很好吃，這個價位對得起這些軟硬體了，很超值。
Перевод
Ответ от объекта размещения: Dear Guest,we thank you for choosing our Hotel Ruze as your favorite in Cesky Krumlov and for taking the time to write your review.Your opinion is very valuable to us and we thank you for sharing your feedback.We are pleased that you appreciated the quality of our services and the courtesy of our staff.We are sorry to read that the only "negative note" comes from your experience in the Wellness Center, which is not directly managed by the Hotel's management. We will check with the owner of wellness center, so that the quality of the services offered is suitable for the level of the general services of the Hotel.We really hope that you can come back to stay at our Hotel and we will do our best to try to give you an even better experience than the one you just had.Best regardsMichele PecorellaFront Office Manager
Yuanfangzhimei
Комфортный номер
Дата заезда июля 2024 г.
Семья
Отзывов: 53
10.0/10
Превосходно
Дата отзыва 19 авг. 2024 г.
老城區內的歷史古建，酒店佈置高雅復古，早餐豐富. Old money taste
Перевод
Ответ от объекта размещения: Dear Guest,Thank you for your kind words! We are delighted you enjoyed our hotel's elegant decor and rich breakfast. We hope to welcome you back soon!Best regards,Nayereh Mousavi Front Office Manager
Гость
Комфортный номер
Дата заезда авг. 2023 г.
Пара
Отзывов: 1
4.5/10
Дата отзыва 3 окт. 2023 г.
Zimmer Service, Frühstück Zimmerausstattung keine 5 Stetne wert
Перевод
Ответ от объекта размещения: Dear Guest,we thank you for choosing our Hotel Růže as your preferred in Český Krumlov.We greatly appreciate your feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations in terms of room service, breakfast, and room amenities.Your comments are valuable to us, and we take them seriously. We will use your feedback to identify areas where we can improve and make necessary adjustments to enhance the overall guest experience. Our goal is to provide a top-notch stay for all our guests, and we regret that we fell short during your visit.We would like to assure you that your concerns have been shared with our management team, and we are actively working on addressing these issues to ensure that future guests do not encounter similar disappointments.We hope that you would consider giving us another opportunity to provide you with a more satisfying experience in the future. Your satisfaction is important to us, and we are committed to making the necessary improvements.Thank you for choosing our Hotel, and we hope to have the chance to welcome you back and exceed your expectations on your next visit.Warm regards,Michele PecorellaFront Office Manager