Best Western Hotel Ile de France

Young team. Very attentive and hardworking. Visually nice location, but a bit far from the city. Walls are somewhat thin, so you can clearly hear your neighbors. Still a recommended hotel.

Good hotel with decent facilities, very far from centre of Chateau Thierry, so walking there on busy main road , with NO pavement would be dodgy . Food good , but service slow and courses take a while to reach you after you have ordered. Shower good. One weird design - there is NO internal door handle ! You have to push the door shut once inside And push door to get out . 2 towels a day supplied . Air conditioning excellent. Plenty of parking. Very busy main road , but noise at night not an issue. Have slept well , all week.

Arrived for two nights with a group on a battlefield tour. All seemed a bit odd. Staff very young and lacking real management. Restaurant very slow although food was good. Hotel is set on a major fast road with no real pedestrian access to the town and a real lack of taxis in the town. Overall an OK stay but really nothing the retirement for.

Wonderfully hospitable hotel and comfortable rooms - perfect for a stay with kids and dog. Spacious room with a super comfortable bed and sofa bed, and lots of room for our luggage and the dog bed. Room service was delicious, and breakfast offered everything one could want. Thank you for a lovely stay!

The hotel is impressive from the outside and the inside colors are very nice. However, in our room we were missing a bath towel, tissues and the cups in the bathroom had liquid in them which was not water. We asked for a bath towel and I saw the clerk get one from a laundry basket. When he gave it to us it was damp and appeared dirty. We then asked for a box of tissue and after looking for one the clerk advised us that there were none in the hotel. The holder for the bathroom glasses was also corroded. On the outside the hotel appears clean but on the inside it was very questionable.

Chose Best Western Chateau Thierry as first stop after picking up a car after an international flight from CDG airport. We found the room large with a comfortable bed but dated decor. Ate at the restaurant but would not recommend it. The food was just adequate but not great and cost too much to be just adequate. The hotel is not in walking distance to any other restaurants so a drive is necessary if you don’t want to eat at the hotel. The staff were friendly and helpful. While the whole experience was adequate I would not choose to stay here again.

Hotel and room was very clean. Only the spa is a bit worn by the time. Very nice restaurant and pleasant serving. I will go again !

We enjoyed our stayed , the rooms were clean and comfortable, the hotel was very welcoming, the meal were good, the services were great 👍🏾 always on time … out of a few hotels we have been, this one is on point so we give this hotel an A+

It's a while since I wrote a review on here, too lazy, but yesterday we stopped here and it was awful. Understaffed, tatty, dirty, very slow service and the pictures are very deceiving. We booked for two nights thinking a four star hotel with Spa would be perfect. We left after one. Good points - nice breakfast, well cooked steak. Bad points - see above and dirty bathroom, pokey bedroom, poor water pressure, poor decoration, Spa looked dirty, Salad starter was soaking in water and had no dressing, steak was accompanied by a few chips ( that's it and it was supposed to be a gourmet meal). Couldn't wait to get away. Sorry that I seem to be the opposite of most other reviews but Best Western should take a serious look at just how bad this place is.