Changcheng Holiday Inn Chengde Summer Resort

Отличный отдых, очень внимательный сервис, очень удобное расположение (как до основных достопримечательностей, так и от железнодорожного вокзала). Номера хорошо оборудованы и современны. Больше всего восхищает ресторан-отель, кухня очень разнообразная и вкусная. Персонал очень гостеприимный, мы опоздали на обед, но они подавали его даже в нерабочее время.

We are there only for 1 night but we enjoyed our stay.

Great location in the center of interest of ChengDe. Easy to reach any places to visit. Rooms are clean and tidy. The staff is very kind and the food is great too

Great swimming pool and spa. Restaurant for dinner was delicious. Perfect location at the riverside to have a walk in the evening.

Good location along the river; not too far from Chengde's main attractions. Decent enough bed but lacking proper air-conditioning. Staff spoke no English, of course, but what should one expect in China?

My experience was overall good, but the bathroom of the room I booked for the first night (single, queen bed) was so stinky at night that I could not bear it. I called the concierge, and the maid came to clean the bathroom (they were very fast= good service) but the problem is in the pipes, not in the cleanliness, (it was very clean) so spraying a bit of air freshener won't solve the problem. I changed rooms the following night. Also, it was quite noisy at night and in the early morning, they should keep an eye on noisy guests. Last thing, but not less important, people were smoking inside the hotel corridors and it was stinky. The management should try to enforce the rules of non-smoking. I understand that know nobody in the hotel wants to call on the smoking clients, but not enforcing the law results in other clients being unhappy too. All in all, I would probably stay there again.

那麼近，那麼美，來承旅遊住長承！入住在這裏就像回到家一樣温暖！非常非常滿意！我是一個很挑剔的人，他們家我都覺得無可挑剔！會有意想不到的驚喜！首先是大堂經理王佳慧的全方位的管家式服務。我們在網上訂了3間房，還沒到酒店呢，酒店大堂經理佳慧就給我們提前打電話，告知當地氣温。告訴我們承德早晚比較涼，提醒我們多帶件外套。房間給我們安排了同樓層的相鄰房間。我們帶着長者，房間提前還做了無煙處理。入住後，還給我們送了蕎麥皮枕頭。多暖心的服務。到店辦理入住，前台小姐姐們服務也很熱情。王經理幫我們把行李送到了房間。給我們介紹了周圍景區的旅遊路線。本想着出去吃點特色，但聽佳慧經理推薦了酒店的餐廳，美食小鎮。菜做的特別棒！而且餐廳還是五鑽酒家。我們在這用的晚餐！餐廳的菜做的真的很好吃！有當地的特色！我們吃的很開心！而且價格也不貴！經濟實惠！我們用完餐去體驗了一下酒店的洗浴汗蒸！也很滿意！最主要的是酒店的位置特別好，就在山莊對面！環境也好，既遠離了城市的喧囂，又有自己特色的園林景觀和佈置！院子裏有河有水有竹子！還有桃花！非常的優雅美麗！房間裏衞生打掃的也很乾凈，窗明幾凈！住了一晚我們就退房了，退房的時候王經理把我們送到了停車場。告訴我們以後來承德隨時都可以聯繫她。像朋友和家人一樣！特別的有親和力，非常親切！這家酒店不光是硬件設施好，軟件服務更是堪稱完美！每個部門的人都有禮貌，都會微笑打招呼！長承酒店下次我們還會來入住，也謝謝佳慧的暖心服務！

和朋友來承德，感受了異地風情。有幸入住到了長承酒店。酒店位置好，到店停車方便。而且酒店設施特別棒，院內還有小庭院。環境優雅非常棒。房間衞生打掃的特別乾淨！非常滿意！我們入住在這裏非常舒心，大堂經理佳慧很熱情，為我們介紹了酒店的特色菜好，還有洗浴汗蒸。下雨天前台孫麗還給我們提供了雨傘。各方面都特別滿意，環境棒，設施棒，服務棒，衞生棒！

有幸入住了這家酒店，環境特別棒。中式的庭院設計。設施特別棒，洗澡水很舒適。還有全自動窗簾。房間裏乾淨整潔。早餐也很豐富。小鎮的菜食材新鮮。佳慧經理服務熱情周到，耐心的給我們介紹酒店的特色菜。前台艷陽服務態度特別好。艷麗服務也很貼心