Честные отзывы об отеле De Chai Oriental Nimman от реальных посетителей
8.5/10
Очень хорошо
Отзывов: 69
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Честные отзывы
Местоположение8.8
Удобства8.1
Сервис8.5
Чистота8.7
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Гость
Премьер-номер Гранд
Дата заезда янв. 2025 г.
Семья
Отзывов: 74
7.0/10
Дата отзыва 27 февр. 2025 г.
Short 2 days stay. Room was quite big with one king bed and one single bed. Nice to have 2 bathrooms. Breakfast was very basic. Location was Ok depending what you are in CNX for. Service was a little less than we expect from thai hospitality. Staff was not too forth coming and initiative. Overall was OK but nothing to shout about.
Перевод
Ответ от объекта размещения: Dear Valued Guests,Thank you for taking the time to share your feedback. We're glad to hear you appreciated the spacious room and the convenience of having two bathrooms.We’re sorry to hear that the service didn’t meet your expectations. Thai hospitality is something we take great pride in, and your comments will help us improve our team’s attentiveness and initiative. We also appreciate your feedback on breakfast and location.We hope to have the opportunity to welcome you back and offer an even better experience next time.Best regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman
Khabirul Alam
Номер Гранд Делюкс
Дата заезда нояб. 2023 г.
Пара
Отзывов: 5
4.5/10
Дата отзыва 29 дек. 2023 г.
I booked the hotel under the impression that it’s a 4 star hotel. In reality it’s barely a 3 star hotel. The property is very small, the restaurant is bare bone and the rooftop pool is in really a large bathtub at best. The buffet breakfast is very limited in terms of options. There is no view from the rooms apart from looking at under-construction buildings.
The only good thing going for the hotel is the location. It’s walking distance from both One Nimman and Maya Mall.
We stayed here for four nights. However the only reason I stayed was because I prepaid for 4 nights. The stuff was nice and helpful. However the checkout experience was horrible.
I asked for a 30 minutes late checkout instead of their 12 PM checkout. However my request was denied which was really surprising! Never have I ever had such an experience at a “4-star” hotel.
On top of that the guy at the reception, Nat or Nate, was extremely rude. He started calling from 11.30 am and kept calling continuously until we got out of the room, all while we were trying to pack and sooth an infant. When we got to the reception he started questioning me why we were late and he will have to impose late checkout fee. I asked for the manager and was told he is not here. Only when I started yelling at him and said that I’ll only talk to the manager or the owner, did he shut up!
Overall horrible place for stay at such a peaceful city of Chiang Mai. Stay away from this hotel!
Перевод
Гость
Премьер-номер Гранд
Дата заезда апр. 2024 г.
Семья
Отзывов: 3
6.5/10
Дата отзыва 15 июня 2024 г.
[De Chai gives you free drinks if you leave them a kind review during your stay so please be mindful of the reviews you see here :) ]
I found the two bathrooms very appealing along with the price per night so I decided to stay here during my trip with my parents, but there are a lot of room for improvement.
Location: 11-15 minutes away from Chiang Mai Airport so you can hear airplanes flying by in the hotel room. If you’re a light sleeper you might find discomfort staying here. There are definitely better hotels near here, personally I don’t recommend staying here. There are yummy food places near by that made up my experience here! I liked how I could walk to One Nimman & Maya to beat the heat.
Amenities: gym is pretty small, and the pool is tiny too. The pool was so warm as the water isn’t being circulated, which personally discouraged me opt out of swimming here. There were dead bugs floating around too. The pool closes from 6:30pm as there’s a small roof top bar. The gym operates from 7am to 7pm only.
Room: When I checked in, there was hair & dust on the floor. I later addressed this to the front desk the next day (we checked in the evening) & they cleaned it thankfully. The bigger issue here is a structural issue with the restroom floor. While showering, I realized that my feet were submerged in water and I was showering in a shower booth, not bath. The drainages are not working well so I had to be careful while showering because of this issue. It’s also because the water doesn’t flow to the drain fast enough and the water is just going to be all over the bathroom floor. I communicated this with the hotel staff but they just told me to shower with the drain top off but that didn’t fix the issue as I had to stop from the water overflowing by making circles on top of the drain to help the water drain out + using towels to soak the spilled out water. However, this might be a problem with just my room though. I stayed in room 502, so I hope this helps.
Service: Most staff don’t speak english fluently so it was quite difficult to communicate with them especially with my drainage problem. They’re not really welcoming but I think they are just shy because when I asked them something they looked startled and they didn’t know what to say.
Перевод
Гость
Номер Делюкс
Дата заезда мар. 2024 г.
Поездка с друзьями
Отзывов: 1
10/10
Превосходно
Дата отзыва 10 апр. 2024 г.
Nice little hotel. Room 603 is a massive room given it is the entry level room type. Would stay here again.
Перевод
Mengjie
Улучшенный номер
Дата заезда авг. 2023 г.
В одиночку
Отзывов: 6
9.0/10
Замечательно
Дата отзыва 28 нояб. 2023 г.
The room is big and the location is great
Breakfast is yummy!
Перевод
Nana
Премьер-номер Гранд
Дата заезда сент. 2023 г.
Поездка с друзьями
Отзывов: 3
9.0/10
Замечательно
Дата отзыва 8 дек. 2023 г.
very great location, with few parking spaces in from of the hotel. we are traveling with 3 and we get the grand premiere room that is very spacious with 2 bathrooms.
very comfy extra bed even the huge sofa bed that can turn to another bed, really happy for the price we got
Перевод
Гость
Улучшенный номер
Дата заезда июня 2023 г.
Другое
Отзывов: 5
10/10
Превосходно
Дата отзыва 16 июля 2023 г.
Great service and room! Clean and spacious, highly recommended. Come to try it!
Перевод
Dolphin12
Улучшенный номер
Дата заезда апр. 2023 г.
Пара
Отзывов: 6
10/10
Превосходно
Дата отзыва 17 мая 2023 г.
Great Hotel. Nice and clean. Even very late night check in , Staff are very friendly and helpful for me .
I recommend this hotel.
Перевод
JING HUI
Номер Гранд Делюкс
Дата заезда авг. 2023 г.
Пара
Отзывов: 8
10/10
Превосходно
Дата отзыва 14 сент. 2023 г.
Bed was very comfortable and it’s near Nimman area.
Ответ от объекта размещения: 尊敬的客人,感謝您抽出時間分享您的反饋。我們非常遺憾聽到您在入住期間的負面體驗,對您和您的孩子帶來的不便和困擾,我們深表歉意。關於賬單問題,我們想説明,酒店財物在入住期間應由客人妥善使用並保持原狀,以便我們能為其他客人提供同樣品質的體驗。我們理解此情況給您帶來了困擾,非常遺憾影響了您的入住體驗。您提到的入住服務問題已反饋至管理團隊,我們正在審查相關流程,以防類似問題再次發生。雖然很高興Ctrip客服協助了您,但我們理解這並不能完全彌補您所感受到的不便,我們再次致以誠摯歉意。希望未來能有機會再次歡迎您入住,讓您體驗到我們努力追求的高標準服務與款待。此致敬禮,Wallop M.Hotel ManagerDe Chai Oriental Nimman
Ответ от объекта размещения: Dear Valued Guests,Thank you so much for your fantastic feedback! We're thrilled to hear that your stay exceeded expectations. It's great to know that you enjoyed the spacious and clean room, the natural sunlight, and the thoughtful service from our team. We're also glad that you had a chance to explore the nearby food, drinks, and massage options.Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back soon!Best regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman
Ответ от объекта размещения: 尊敬的貴賓,感謝您選擇入住我們酒店並花時間分享您的寶貴意見。很高興您對酒店的地理位置和周邊環境感到滿意。對於您提到的按金政策、機場噪音、陽台安全、房內用品及設備噪音等問題,我們深表歉意。您的反饋對我們非常重要,我們已將相關問題反饋給各部門,正在積極尋找改進方案,確保為客人提供更安全舒適的住宿環境。關於浴缸設計,我們理解不同客人的需求差異,將認真考慮您的建議以提升客房體驗。感謝您的理解與支持,期待有機會為您提供更加完善的服務。此致Wallop M.Hotel ManagerDe Chai Oriental Nimman
Ответ от объекта размещения: Dear Valued Guests,Thank you for sharing your feedback. We appreciate your positive comments about our location being close to Nimman One, and we’re glad that the breakfast met your needs.We’re sorry to hear that the air conditioning and noise from the planes disturbed your stay. Your comments about the facilities being a bit older are noted, and we’ll certainly look into ways to improve these aspects of our hotel.We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Best regards,Wallop M.Hotel ManagerDe Chai Oriental Nimman