"Суперчистота! Мне очень нравится это в отелях. Вечером было тихо, а на стойке регистрации были очень приветливы. Персонал на завтраке был очень любезным, даже бармены были в хорошем настроении. Атмосфера в этом месте позитивная и здоровая. Однозначно, это место — мой фаворит в Чико."

"Better than a 2 Star motel. Clean and comfortable. Located in the heart of Chico."

"Spent a week at the hotel for a job and had a great experience. Clean rooms and the staff were very helpful. The location is absolutely perfect 3 blocks from downtown and close to all restaurants and bars."

"It's OK in the United States."

"Отель сверхожиданный. Очень рекомендуется"

"Как хозяин, все хорошо, это медленный бронирование"

"The breakfast is good."

"Завтрак был удивительным! Очень хороший и дружественный персонал и был встречен свежими печеньями по регистрации. Комната была большой, но у нее странная удочка. Кровь была хорошей, но я чувствовал, что простыни могли бы быть более мягкими. Я бы остался снова."

"After being out all morning for graduation, we returned at 1:30 to a room not yet cleaned. My request for fresh towels was handled so bad by all involved. While the property is nice, the service was atrocious. The manager on duty could have said, I see you have a dinner reservation with us coming up, is it ok if we clean them. Instead, I was treated with hostility. The manager asked for two other men to witness him telling me that they clean rooms until 5pm. That’s their policy. If I didn’t request an EARLY cleaning, that’s my problem. Me, a 130lb 61 year old women need a full “security” force to voice my dissatisfaction. Instead of a customer focused de escalation, how can we make this right, the manager who told me he’s a Marriott diamond member and knows good service chose policy over service. The hotel called me before my visit to offer a restaurant reservation which I took. When we checked in, the front desk said, we have a room ready now, if you’d like to check-in, there’s a $35 charge. It was 1:30. They can find time to clean checked out rooms early to get extra fees and make restaurant reservations but they can’t figure out how to service customers once they’re checked in. Btw, our restaurant service was also not great. The bottom line, they’re focused on Sales over Service. For $599 per night, I expected better."