Tru by Hilton Gaylord

I had the worst day of my life when I checked in and the front desk staff could tell. They were so sweet and gave me water and a snack. Really made me feel better. Thank you so much for the hospitality!

The property was nice, and the staff was friendly. However, the room was not cleaned properly as there was still trash in one on the bins and the shower was dirty with hair in the drain.

Good place to stay. Maybe few more options for breakfast as pancake machine was hit or miss.

The noise on our floor was horrible. We heard the people above us stomping around ALL NIGHT. Would not stay here again.

I was immediately created with a smile and a hello!!! The staff that I encountered was kind and considerate. The lobby was very clean, as was my room. I would suggest that during the winter they offer one additional blanket, for the bed. However, I say that only in a constructive way. The “continental breakfast” was amazing, hot and delicious. Lots of options for your tastes. I was actually very shocked. Those breakfast offers at other places are a complete joke! Tru, Gaylord Michigan has it dialed in. Oh did I mention the place was clean??!!!! lol! Great job and I will stay there again for my next business trip.

My stay was excellent. The lady at the check was extremely nice she work very hard to get me checked in early so I could go to work.

This was our second time staying here. The rooms are small but clean & comfortable. The breakfast is by far the best we have come across in our travels

The heater/air system kept making loud clicking noise all night long … got no sleep. Have stayed here many times and we love it but very disappointed with this time

Overall a great stay, only complaints were no in room microwave and the room doors were very loud when closing from other rooms.