Grand Park Royal Cozumel - All Inclusive

Обслуживание было хорошим, если у вас не было проблем. Но если вы столкнулись с проблемой на курорте, вам посоветуют связаться с вашим турагентом. Они не хотят помогать решать ваши проблемы. Плюс ко всему, у вас есть запасы на курорте, которые пытаются уговорить вас устроить 90-минутный тур. Еда была неопознаваемой, я бы рекомендовал придерживаться того, что вы знаете, что едите. Потому что они сказали, что у них закончились курица и говядина, но на вывеске меню написано, что это курица и говядина? Это было очень запутанно, и я не собирался его есть! И мой брат сказал, что это на вкус как индейка, лол 😆 да, не я, я ел фасоль, рис и фрукты 😋

The hotel rooms are not so bad but the buffet food is really terrible. In the Italian restaurant the food is quite good, but it is an impossible mission to get a table, either it is closed or they only serve a few people.

100% naturaleza, todo está muy cerca y la atención es muy buena. Todo fue increíble, vacaciones inolvidables.

Atendimento atencioso e sempre dispostos a ajudar, chama táxi, levam as malas.. Quarto e banheiro grandes, chuveiro bom com temperatura da água boa.. cama boa também porém no quarto que escolhemos era de casal (poderia ser queen pelo menos).. Concedem toalhas para piscina e praia do hotel, podendo levar também nos passeios, apenas registrar na recepção. A prainha do hotel é linda, legal para fazer snorkel na água cristalina, vários peixinhos.. bar próximo da piscina faz hamburguer, tacos e outras coisas se sentir fome a tarde.. por do sol da piscina e prainha é lindo!! Não precisa fazer reserva nos restaurantes, mas eles fazem uma lista de espera no dia. Restaurante de Frutos do Mar estava funcionando somente para almoço. A comida dos restaurantes era ok.. não fornecem Transfer para o ferry.. taxi do ferry custa cerca de 100 pesos em 2022.

The food was the same in all restaurants. It was poor quality. They used hot dogs for sausage as a breakfast. The staff was phenomenal. They are hard workers. You see them as wait staff in the morning and bartending at night. Much respect for all the personnel. The area is beautiful. But if you see the food is bad, it makes for a poor stay, and we ate ….or tried to eat at each different restaurants. But it was poor and they had the same salad bar in each of the four restaurants. We didn’t want hot dogs and hamburgers. We wanted the Mexican food of the island. Once again. The food was very bad. The entire staff was better than a 5 star hotel!

The buffet was not good. The water tasted bad, which is why the 8 people I traveled with came all had diarrhea for 5 days. The beach is super small, so is the pool area near the ocean. I've stayed at worse places and nicer places. I would definitely not recommend this place. On a good note, the FUNTASTIC staff were awesome!! It was the place that was not good.

I was never aware of my VIP access. The Staff are not very pleasant. Not too much food to choose from . Did not like that they reuse their cups . Seen bar tender just rinse out the cup, and just use it again. I got sick for my stomach. every time I ate the food, I caught a stomach ache came back home and still had the same stomach issues with constant diarrhea

The food at all of the restaurants was terrible. Many were so busy we had to eat the buffet a lot. Limited hours. No entertainment past 6pm

There really isn’t much that we did enjoy about this property.Luis the one bartender was the bright spot. We would never suggest this place or stay here again. The food was terrible, limited liquor options, had to change rooms, mini fridge is a joke, and there is basically no beach. If you enjoy looking at cruise ships all day this may be up your alley. Oh, and the shows are not shows.