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Местоположение4.5
Удобства4.5
Сервис4.5
Чистота4.5
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Гость
Двухместный номер
Гость проживал в 2024年5月
Семья
Отзывов: 3
5.0/5
Превосходно
Опубликовано 2024年5月23日
We love Mollie’s Motel and Diner. We would rate this place as a gem!! Do not hesitate to book your stay here and do remember to make a reservation at the diner in advance! The diner is really happening and the Oreo milkshake is the best!! The staff at Mollie’s motel is also super friendly and helpful! We truly enjoyed our stay here for 3 nights! Thank you to the team @ Mollie’s! :)
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Kie W
Двухместный номер
Гость проживал в 2024年1月
Пара
Отзывов: 5
4.7/5
Потрясающе
Опубликовано 2024年2月1日
Absolutely delighted with my stay! This hotel boasts fantastic facilities and exceptionally stylish rooms. Highly recommended for a memorable experience.
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Гость
Двухместный номер
Гость проживал в 2022年7月
Пара
Отзывов: 1
2.2/5
Опубликовано 2022年7月26日
Poor experience will not be revisiting. Extremely poor hygiene and customer service false and non genuine. Customer service could be better repeated the rehearsed welcome speech, another guest asked for a room change due to room noise next door. Which they happily facilitated. We were offered a ground floor room, stated we'd prefer not to be on the ground floor. Hostess said no more rooms are available, when you revisit request not to be on the ground. This obviously was a lie as after entering the first room offered and discovered it had not been cleaned, we were promptly relocated.
The second was not much cleaner, and the bathroom floor was covered in water, from the previous occupant's who had used. How do we know, upon using the shower the seal on the bottom had gone, causing water to spray all over the floor. The bathroom door also locked itself, so we had to call for it to be opened. They were not surprised as it regularly happens.
The mattresses are mismatch, we had a firm and soft mattress attached together, which was really uncomfortable to lay on as there was a distinct hard ridge in the middle of the bed. Alongside that you can't sleep with the window open as the traffic from the M5 will keep you up all night. Luckily and probably the most positive thing l can say, the windows were good at blocking the noise.
I don't recommend you look under the bed as dust and feathers are all over it. House keeping came, did no cleaning but offered two new towels.
As for the restaurant which they are quick to book you into. Overpriced bland food with no attention to presentation. Customer service remains poor there also. I question the hygiene there to, as my partner and myself were both sick shortly after eating there.
Overall the whole experience was poor value for money.
Pictures attached show the dirty toilet, shaving clippings in the sink, and coffee spills on the surface. They didn't even clean the spoon resting in the cup. Such a disappointment.
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Гость
Двухместный номер
Гость проживал в 2022年9月
Пара
Отзывов: 1
4.2/5
Очень хорошо
Опубликовано 2022年9月27日
Very clean motel quiet room only thing I could knock it on was the price of the breakfast £33 for two a bit steep I think
The decor and attention to detail was lovely everywhere , dyson hair dryer ,straighteners & rain shower in room . Bed was so big and comfortable, Down side room was too hot had to open window all night so had some road noise .
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Kate
Гость проживал в 2024年3月
Другое
5.0/5
Превосходно
Опубликовано 2024年3月11日
It’s such a great hotel and diner. Dyson hairdryer and tongs, great looking room though getting tired and broken and not maintained (eg falling apart curtains, broken lamp shade) well plus air con not working and so,e bulbs out so currently lacking attention to detail.
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Kurtis
Гость проживал в 2024年3月
Пара
5.0/5
Превосходно
Опубликовано 2024年3月10日
A wonderful and unique place to stay.
The cribs causeway mall is a 10-15 minute walk (or a 6ish minute drive).
The facilities are fantastic, the place is clean and surprisingly quiet from the noise of the outside (considering the M5 is behind you and can clearly be heard with the window open).
I would happily recommend staying here, in fact we will definitely be back.
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KAREN
Гость проживал в 2024年3月
Пара
5.0/5
Превосходно
Опубликовано 2024年3月10日
Great rooms with good facilities the app functions for turning the tv on wasn’t working unfortunately but overall a great experience
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Ken
Гость проживал в 2024年3月
Другое
5.0/5
Превосходно
Опубликовано 2024年3月10日
I was served in the restaurant by Jose who remembered me from my last visit a month previous.
Her professionalism and attention was superb, even more impressive when the restaurant was full
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Martin
Гость проживал в 2024年3月
Другое
5.0/5
Превосходно
Опубликовано 2024年3月3日
Very easy check in. Large comfortable, quirky room. Wash basin/vanity area in the room. Hot water for coffee available in the corridors.
Very guiet, very warm room, lovely comfy bed.
Good shower room.
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Verified traveler
Гость проживал в 2024年2月
Другое
4.0/5
Очень хорошо
Опубликовано 2024年2月29日
The app wouldn’t work for room key but staff were really helpful. Clean room, was very warm without heating. Food at the diner next door was very nice.
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Claire
Гость проживал в 2024年2月
Другое
5.0/5
Превосходно
Опубликовано 2024年2月28日
Lovely clean and modern rooms with everything you could need, helpful and friendly staff, shame we couldnt have spent more time there but we will definately be back! Food in the diner was amazing!