Lakeside Inn Wollongong

Really good facilities and great location. Incredible to have out of hours service which was very helpful as we arrived late. Will definitely be back again.

Either the property needs a substantial makeover, or owners should consider updating photos on website to match. Cabin had not been cleaned adequately prior to arrival. TV in room does not allow you to plug in hdmi and only has a couple of free to air channels available with poor reception. Dishes require to be washed in bathroom sink. For over $200 per night I would expect not to have the clothes line in the bathroom fall off when I try to hang my towel up.

My family and I stayed in the family cabin. The kids bunk bed sheets weren’t changed from previous people, there was holes In the walls from door handles and broken tiles in the bathroom. The benches weren’t wiped down and roaches in the bathroom. Broken fly screens which resulted to the cabin being full of flies. Definitely wasn’t a pleasant stay and not worth $670 for 3 nights will not be coming back.

Every single toiletry in my cabin was empty. Shampoo, conditioner, body wash, hand soap and dish soap. Found it ironic they had items to wash your dishes but no sink to wash up in. The basin the the bathroom didn’t drain so any sort of rinsing of plates had to be done in the shower. Plates and bowls were dusty and not cleaned in a long time. A previous guests pyjamas were still under the bunk beds. There was an inch of DIRT not dust actual dirt under the lounge and beds. No extra bin liners available. Extra sheets in cupboard but no extra pillows or blankets. The cleaners simply do not care by the looks of it and the owner/managers obviously do not do check overs. Such a shame because the location of this accommodation is as so good.

The size of the apartment and amount of bedding was great. The pool was lovely. The room was clean and the bathroom was updated and clean. But the room needs maintenance and repairs. The oven wasn’t working, there were no cutting knives provided, the kitchen tap was half hanging out. Overall though, we would book there again.

The check in experience was bland. He wasn’t interested. Just wanted to get the job done. We had questions but he wouldn’t make eye contact.

DO NOT STAY HERE!! Filthy. Disgusting. Falling down. Apathetic staff only care about taking your money. Tiles falling off, mould, holes and hair in bathroom, dirty crockery, glasses and cutlery, not enough chairs, filthy inside and out, exposed walls in children room showing foam inside, rubbish in pool and outside areas unkept, bbq filthy, no help from staff didnt care. Owners terrorised and tried to evict local residents, cabins currently in process of being condemned by council.

Was told there was no booking when we arrived Was locked out of room because key was deactivated by error Bats covered our cars in poo Grounds were dirty and overgrown Do not stay here

Contrary to website and billboard info, property did NOT have a restaurant or bar! Swimming pool was far too filthy to even dip a toe in! No direct access to lake. Room door security chain had nothing to connect to. Would NEVER stay here again!!