Courtyard Hotel & Event Center

Room was falling apart floor was coming up paint peeling on the wall furniture falling apart

The property is an old one. And it looks like they are beginning to do some renovation to upgrade it. But I can't say that the bed was nice and the sheets were clean. But the overall room itself need to be renovated and updated. The commode seat and the sinks were too low. But otherwise it was okay

I had no idea the property was so completely run down! I would have asked for a refund but my reservation online did not allow it. It is right next to the convention center and arena which should make it a nicer place to stay. There is furniture outside the property everywhere! The room was musty and dark, ceiling tiles stained, furniture stained,even the bedspread was stained. This motel has potential to be so much nicer and is in need of better management and upgrading. I am very disappointed in the "presentation" of this property on line and feel we were misinformed of the condition. The rate is the only positive thing but even the rate was higher than expected for the condition of the property and room.

Bugs in the bathroom. Furniture stains , pillows nasty and mattress springs broken and no room to hang your clothes. Had to go buy new pillows ,blanket and sheets to stay the night and get out as soon as daylight.

This may be the worst hotel experience ever for us. The laminate on the cheap floors is peeling off. There is no place to put your luggage off the floor. I saw a baby roach crawling across the floor. I felt like I needed to wash my feet every time they touched the floor. I couldn't sleep for worrying a roach or bug would be in my bed. The tub was clean. The shampoo, conditioner, and body wash were good. That's about all I can say good. We'll never be back and I can't believe Travelocity even promotes it.

It was ok, it was a bit dirty in the restroom

This hotel needs to be renovated, exterminated, and mold removal. This hotel use to be one of the nicest place to stay in Crockett. New owner isn’t doing a good job!!!

Had to change rooms 3 times to get one that was habitable. The rooms were filthy. The towels and sheets were filthy and stained. The bathroom tub(s) (mirror was very dirty) were dirty. Had to request cleaning materials to do my own cleaning. Had to request "cleaner" sheets and towels. Everything had stains. Property was very badly maintained. Cracks in the walls. Missing or peeling floor boards and peeling and cracked walls and floors. Musty odor. Otherwise, hot water, TV, wifi were good, surprisingly-no insects, and very comfortable bed.

Property was old and repairs were not professional looking. Electricity went out and front desk employee seemed unimpressed with the fact that it was very hot without air conditioning. Furniture was very worn. Not a good property!