Super 8 by Wyndham Dallas South

When we first arrived, we were in a second floor room. I asked for a ground floor room because both my friend and I are disabled veterans. No problem, we were given a ground floor room. When we initially went into the room, it was quite hot in there. In an attempt to cool the room down, I found that the controls on the air conditioner turned all the way around, leaving me not really knowing where on the dial did it corollate with the cool setting. While sitting on the bed, I noticed the ceiling and the very evident water damage on the ceiling. There were large areas on the ceiling that showed where large areas were covered by sheetrock or wood, then covered with paint. There were other areas that showed long sections that had water damage that had not been fixed, too. The only amenity was the ice bucket. All in all, the bed was decently comfortable and got a fair night’s sleep, but the pillows were less than useful. The only thing that irritated me was the fact that housekeeping knocked on the door before 1100 am. We were already taking our belongings to the truck and when we tried to get back into the room to get the rest of our belongings, the card key no longer worked! I had to walk from one end of the motel to the other end to get back to the office; they had to reset the key I guess. Walking that distance was very difficult physically for me and I feel that would not have been necessary if the key continued to be effective in unlocking the door. I think next time I will stay somewhere else.

Room was not clean then I didnt get money back was told to call Travelocity for refund.

Provided a room that had not been cleaned. Hotel was very dirty. I had to clean the room myself, (no exaggeration.) Staff was rude and did not assist. I had to use my own linen because none was provided. Hotel had no amenities.

I stayed there for three days and I had no cleaning or clean towels, I even had to take the trash out of the room.

Towels were stained and no washcloths available. Trash can had a dirty bag. Carpet very dirty and the remote would not work. The door was missing top lock chain and the bottom where it locks was a little loose. Felt a little unsafe with my kids in that aspect.

It was terrible I just got back home and I’m at the va hospital for a bad rash on my back the rooms their were nasty and the service sucks I go there for my work at Lockheed Martin I will tell my friends and colleagues no to go to that hotel

The first day was ok the next day they moved me to other room it was nasty flat pillows and the staff was nasty I will never stay there again

I like the fact that the property manager understood my feelings toward the room and refunded my money without any hassle. I had a picture of the room to show him

Thank you for friendliness on an extremely cold day in Dallas.