Grand Kadri Hotel - History Marked by Cristal Lebanon

"The hotel rooms are very good and well maintained. The buffet breakfast is very good and lot of varieties in it. I have been in this hotel for 3 times and one of the reasons i am coming back to the hotel is the service of the front desk people, and their great buffet breakfast. The worst department in the hotel is the reservation department, i advice anyone who want to reserve a room do not reserve ahead wait till the last week of your date. Sorry it will be a long story but what happen with me with the reservation department is as follow; i decided to book 2 suites in the month of September 2023 for 1 night so i contacted the reservation department in May 2023 so that i will get a good price because i am reserving ahead and i am a repeated customer. i told the reservation department that i need 1 Crystal suite and 1 Family suite so he told that i can give you the crystal suite for $400 per night and the family suite $550 per night, i told him that i am a repeated customer and this is my 3 time in the hotel so you have to give a good price, so he deducted just $30 from each Suite only. I said it is OK maybe it will be high season still and the prices are like that. What surprise me later is that one of my friend call in August and reserve for a Crystal Suite and they give him a price of $350 per night in the weekend and $300 per weekdays and they call a week before the day needed. i contacted the reservation department they told me yes Sir we are just doing a promo for a period in August, i said it is OK maybe in September the price will come back to what they gave me. Before few days of my reservation i contact the hotel and ask that i want to reserve a crystal suite for the same date that i was checking in i was surprised that he told me that they can give it to me at the rate of $250 per night for the weekend. i was chocked but i said no problem let me try to chat with the reservation department and check with them to offer me a voucher with the difference between $ 370 and $250 or put for me special amenities in the room like a bottle of champagne with a fruit platter and other things as i paid more than the actual rate. They reply me don't worry sir. I reached the hotel and nothing was done to my reservation i ask the front desk people and they told me no any note sir is left for you. On my check out date i met the front office manager and explain for him my situation so he reply me the reservation department didn't tell us anything about the matter and they never mention it on the system. The front office manager was apologizing about what happen and he was trying to check if i can stay one more night to compensate me. i told him that i need to check out i can't stay so he told me that he will speak to the GM and he will write a note on the system so that if next time i will come they will give me a good price. What really annoy me is that i am a regular customer and they gave me the highest price although they know that in Septemb"

Faraya Village Club

"У нас был исключительный летний отпуск в Фараевском деревенском клубе, поистине роскошный горный побег. Служащие были приветливы, внимательны и очень профессиональны, и гигиена была выдающейся на протяжении всего времени. Наша комната была просторной, свежей и комфортной, с красивым горным видом и освежающей погодой. Основанием было открытый бассейн красивый, расслабляющий и живой, с большим бассейном и яркой летней атмосферой. Отель предлагает идеальное сочетание отдыха и развлечений, что делает его идеальным для летних убежищ с друзьями или семьей. Мы обязательно вернемся!"

InterContinental Hotels MZAAR (MOUNTAIN RESORT & SPA) by IHG

"Сотрудник фронтового стола г-н Дори Халил был очень полезен и вышел из своего пути, чтобы удовлетворить наши потребности"

Merom Golan Resort

"Мы были в Мером Голан в течение 2 ночей, у нас был красивый шале, природа великолепна, воздух свежий, еда вкусная, у нас был массаж из Шломит и Рита это было абсолютно удивительно! Мы ❤️ этот отель ! Это радость праздновать любовь с вашим любимым, жизнью и наслаждаться всеми богами красоты в Голанском отеле Merom Golan 🕊️"

Mir Amin Palace

Erettz Dafna Travel Hotel

"The location is great, close to every single attraction in the north. The open areas are very nice and service was good in all aspects. Good food quality. Pet friendly. There are small improvements that could make it better taking into account that it’s a travelers hotel - the room maintenance could be better. TVs have a bad image, remote controls missing, some windows don’t lock and cleanness could be better."

Al Sakhra Hotel

Golden Lili Resort & Spa

"I'm sorry to say that i had a negative experience at the Golden Lilli Hotel yesterday at the valentine's night since I'm an repeated guest at your hotel. If an the security employee at the hotel took photos and videos of guests without their consent during a Valentine's Day event, that is certainly a serious breach of privacy and highly inappropriate behavior for five stars hotel. It is essential for golden Lilli hotel and their employees to maintain a high level of professionalism and respect for his guest's privacy. Taking photos and videos without explicit permission is a violation of basic ethical standards and can cause significant discomfort and distress to the guests involved. I would strongly recommend mrs. Sara general manager for the golden Lilli hotel, brought this issue to the attention head Manager for every department at the hotel. while I talked with a Manager at your hotel who took the accident in an easy way and didn't take an action. It's important to provide them with specific details about the incident, Hotel guests have the right to enjoy their stay without feeling violated or having their privacy compromised. I hope that the hotel takes immediate action to address this issue and ensures that such incidents do not occur in the future."

Chtaura Park Hotel

"Everything s'immerge vacation we visit this Nice hôtel it is à wonderful place to relax and have fun. Clean rooms and pool welcoming staff specially Mr "Suleiman" you should visit if you want a classical and elegant hotel"