"Я посетил дом королей с другом во время Гран-при Манкса и не мог быть счастливее с нашим отелем. The family that own the hotel are so friendly and made us feel welcome as soon as we arrived (which was around midnight due to us getting the late ferry over from Liverpool). Расположение отеля отлично и удобно расположено рядом с большим пабом. Я бы абсолютно остался здесь снова и буду рекомендовать здесь всем. Спасибо за замечательное пребывание"

"Хорошо!"

"Отель не соответствует 4 звездам. Ужасное неприветливое обслуживание абсолютно везде. Все начиная со входа расстраивает."

"Я продлил свой промежуток, так как мой рейс был задержан, оставаясь там хорошо и очень полезно"

"Very disappointing and misleading. My unfortunate experience is almost identical to Lois C’s September 2022. For many years I wanted to see the Manx Grand Prix on the IOM and coming from Australia this was going to be a major event for me. So after much research on the web I booked accommodation at Arrandale House Hotel on the IOM through Lauren and paid a deposit of £495 in November 2019 for 25-31 August 2020. Covid put an end to that , international travel was finished and the MGP was also finished for two years. As it was beyond my control I sought a refund of my deposit in May 2020, this wasn’t forthcoming and after a number of emails I was offered a 50% discount on my next booking given by Rose and described as “a gesture of goodwill “ , this I thought was better than nothing but of course it meant I had to rebook at Arrandale. In 2022 people were travelling again, so in February 2023 I naively rebooked Arrandale House to use my 50% credit so I could continue with my hope to witness the MANX GRAND PRIX in August. After explaining to the receptionist ( Scott) I had a credit that could be verified by the emails , he didn’t want to know about it or wish to follow this up. So again I naively paid the full deposit thinking that I would sort this small problem out when I got there in person with the email proofs in black and white on paper. They also wanted payment in full before I arrived, another red flag! When I finally met Scott, he was ever so pleasant but was simply dismissive of my claims and said that it was too long ago and that was that! Covid cost everyone, people lost wages , jobs , businesses, and sadly many lost their lives, Arrandale didn’t seem to lose anything at least from me , they got my initial deposit and then another accommodation fee , having promised in writing something different. I naively believed this. Accommodation report, the good and not so good ! The Good The position is very good. The unit was recently painted. The floor coverings were also new. The Not So Good All the fittings, taps and the like were well past their use by date. We booked two bedrooms and got one bedroom, with a sofa bed in the living room. The kitchen couldn’t fit the table, so it was in the living room, which was now a bed room. The kitchen utensils seemed to have come from a car boot sale . All old, in poor condition, and not matching. The kitchen floor had a one inch “ bounce”. The TV didn’t work as it wasn’t connected to the aerial ( now in a “ bedroom “ anyway ). We spent 5 weeks travelling around the UK and had a wonderful time and stayed at some great places , l have to say this definitely wasn’t one of them. "

"Beautiful hotel right on the front with amazing views. Hotel is immaculately clean and very quiet, perfect for families. The rooms and front doors are keyless and operated by codes which isn’t a problem, just take a photo of the welcome letter on your phone before heading out. Will definitely stay again! The hotel itself doesn’t have a restaurant or bar but there is a lovely place next door for meals (including breakfast). We were told you could bill back to the room but we chose to pay as we went."

"Все прекрасно!! Прямо в центре променада, с пиано баром в котором подают гиннес!"

"Очень разочаровывающее пребывание. Из номера открывался вид на стену, о чем не было упомянуто при бронировании. В номере не было холодильника и кофемашины. Номер выглядел очень старым и устаревшим, а кровать была изношенной и поврежденной. В целом, отель находится в плохом состоянии и не соответствует ожиданиям. Я бы не рекомендовал этот отель."

"Владельцу отеля нужно приложить больше усилий, чтобы произвести впечатление на гостей, особенно в отношении системы отопления и душевых."