Crown, Droitwich by Marston's Inns

No issues, probably the comfiest bed I've slept in. Had a short power cut but not the fault of the hotel.

Room and bed comfortable. Not enough staff... Young and more interested in chatting with each other or on their phones. Gave up waiting for breakfast.

Impressed by the customer service at this nice place to stay, nothing was too much trouble for the friendly, professional and efficient team. The location was a great for the road network in the area; for public transport users the hotel is on a direct bus link between Droitwich Spa, Bromsgrove and Worcester. This is a public house with rooms, the pub is very welcoming, a lovely place for drinks and food. The rooms are a little dated in terms of décor and the communal areas could do with a lick of paint and some TLC however as with the rest of the property spotlessly clean. The memory I will take away from the Crown was the extremely comfortable bed, duvet and pillows which aided a brilliant nights sleep. Highly recommended and will stay again

Location was the only good part, we had booked a meal for 8 people and made sure when booked not to be in bar. But on the night this was what we ended up with , so not very happy , we had to order at bar as they were too busy to wait on us, when food arrived some dishes were wrong and cold, not a good experience and staff rude

Good: Friendly staff. Nice pub - decent food. Bad: Some road noise. Hot water not very hot.

Simple accommodation, reasonably priced. It was clean and comfortable located by a main road with a car park. The pub was deserted. Waited 25 minutes with no sign of human life to get a drink. was about to serve myself!

Met by James, very friendly and went to room. Clean and tidy but the window area very dirty. Unfortunately fronting onto such a busy road there was constant traffic noise in Room 7. Parking was plentiful and check out the next day was easy.

Very friendly staff, nice breakfast and other meals available including Gluten Free Bed comfortable, room clean and tidy. Will definitely return

The hotel was very conveniently located, and all the staff were friendly and helpful. Our room, however, was uncomfortably hot. The only windows were two skylights we couldn't reach (and were in any case over the beds). A fan was provided, which we had turned on throughout the night – which was very noisy – but the room was still too warm. The corridors, by contrast, were fully air-conditioned! An air-conditioning unit would be a good idea for this room.