Hilton Garden Inn Bolingbrook

I'm in disagree for breakfast charge/ when familys bring kids and are charged for eat.

Came to hotel primarily to use the Jacuzzi for back discomfort but the jets were not working. Also, front desk staff was hard to reach when checking out, beds were very uncomfortable and called front desk for extra pillows and I was told that I had to come down myself to get them from front desk. Went down and had to wait until someone came up front. I frequent the Marriott and and occasion have called for pillows and never had to go down to retrieve them myself. Thought I would try Hilton and was disappointed.

The property was well cared for, the staff exceptional, great location, near a great grocery store and many restaurants. I had a few concerns. When we checked in we should have been told there was no daily room service. This was not an issue but it would have been nice to know. We always make our own bed. What do you do with your trash? We noticed there was a lot of trash by the ice machine as if this was the storage location for trash. The primary issue we had was the bathtub. There were safety bars but there were no anti-slip *****s in the tub. Because of that, we held onto the bars while we showered. This was not a comfortable feeling. If those things can be corrected it would be a great location. Let me know if you make these modifications as I will be going back to Bolingbrook nest year.

It was everything we wanted and accepted dogs

My husband and I stayed the weekend for a wedding in town. The hotel was very clean and the service was great. The service and food at the grill was exceptional. My only disappointment was the water pressure and temperature in the bathroom. Taking a shower felt like a cool sprinkle from a water gun. After a day out in the heat , I would not stay here again

Room was very clean and well maintained. Staff was very friendly and was there to help with anything. I will stay there again. Other hotels need to learn from them.

I always love staying at this hotel. The staff are friendly, the food is good, and I always get the best sleep!

Overall pleased with our stay, but guest accommodations need improved. I booked a room with a couch and ended up getting a room with a chair, therefore our 3rd adult with us didn’t have a good place to sleep. When asking the manager at the front desk for extra pillows, we were told there was no pillows. Room is smaller than in picture, but very clean.

Check in was smooth and the staff is very friendly. It’s clean and in a great location.