DoubleTree by Hilton Durango

Best river view balcony room I’ve ever stayed in. The pool and hot tub are also amazing.

Good!

Clean and purified rooms.

The stay was excellent and next to the river. I would stay her again in the future. I ate breakfast in the hotel restaurant and again, awesome views of the river. Thank you.

Didn’t get told we would get charged $12 per day for parking after spending over $300 for two nights. Found hair in bathroom trash can, didn’t clean the bathroom mirror very well, food or something under microwave not cleaned, no freezer and when I told them we had no freezer they said none of the rooms do and we could store food at the front desk if we wanted to which is stupid because we spent a lot of money. And when we went to the lounge downstairs we were basically invisible to the bartender/ waitress and it took ten minutes give or take for her to even come talk to us. We were down there for close to an hour and she came to our table twice.

We had an amazing time. Staff were very friendly and helpful. We loved the pool and being able to walk to the river so easily. Will be back to stay when we come to Durango. Check out Blue Rain Gallery while staying in Durango as well!

Faucets were loose and didn't work properly. We were unaware of the 12.00 parking fee. After paying 166.oo for a nite. A parking fee felt like a gotca.

The evening check-in in staff was wonderful and extremely friendly. He even asked if had plans for the evening to provide recommendations along with the map of the town to guide us.

To checking in with the warm cookie was a yummy treat to a start of a birthday weekend, to the excellent room service, and a great view from the third floor of the river. Although, the pool door would not open during operating hours and even with front desk's help at 6a.m. the assistance and attempt was lazy on the first try. After disappoin**ent and with a hopeful second chance, another front desk agent, his name is Tia and he was extremely helpful to immediately open the pool door and was nice enough to even activate the daily engineer an hour early before their scheduled shift. The shower did have a slow drain and the corner of the shower curtain had some red hair stuck to it which was gross and not my hair color. There was crumbs in the bed when the sheets were pulled which was a concern. The room service from the Animas Restaurant downstairs was fabulous and was nice enough to offer a free birthday ice cream bowl.