Omni Viking Lakes

The hotel is outstanding!Very well organized with delicious food.Staff is extremely friendly and helpful.Rooms are specious and comfortable.Highly recommended.

Rooms are good. Room service is sporadic. Staff doesn't know what amenities are open or not. Restaurants are closed on Sundays and Mondays. Pool is tiny, just 3 kids can fill it and no room for adults. Also no access to hot tub?

Scenery was great, lighted walking trails around the ponds, were safe excercise area for pets. Our whole family agreed that the hotel cleanliness from lobby to rooms was great and service was very friendly and always available.

We always stay here! This is our favorite hotel in the Minneapolis area. We continue to return for a reason!

The hotel itself is nice, but there doesn't seem to be a lot of staff. No door person. We just didn't see many people around. The location is remote. Other than the Vikings facility, there isn't much around. The room was big and comfortable. Only one restaurant was open at a time, so there wasn't a choice. The wifi was not good, so I couldn't work in my room as I had planned. That was a major inconvenience. The hotel puts a hold on your payment account for $100 a day for damages. That seemed very high and it takes a long time to get it back, about a week. The pool is small and shallow, but the exercise room was large. Not many amenities. Not pet friendly, although the website said small pets are allowed. If you're going to the area, I would stay at one of the Eagan hotels near the outlet mall. There's more shopping, a movie theater, and restaurants in the area.

We just loved the hotel, the food is delicious, the rooms are nice and comfortable, and the staff is always friendly and kind. We highly recommend it.

Very clean and modern hotel rooms. Friendly staff. The area is so quiet at night.

The amenities listed on Orbitz at the time of booking stated: Pool, sauna, hot tub, spa etc. Pool and sauna were differentiators for us. Were were informed after booking that sauna and hot tub are not available. That they are part of the spa and only usable if you book additional paid services through the spa and regardless the spa was booked. This conditional use was not noted. I was shamed by April in Omni's centralized booking for booking through Orbitz instead of directly, as she claimed the Omni has no control over what Orbitz puts on their amenities. This was contradicted later by the manager at the front desk who said they will make sure it gets fixed. Not a professional interaction, a disappointment in amenities and no offer to rectify.

Beautiful hotel, very clean and well kept. Gym is huge, with many different weight and cardio machines. Pool area beautiful, only wish there was a hot tub. Overall, great experience.