Iidl Suites

Huge rooms. Great facilities.

Clean, spacious rooms, but the pleasant, helpful staff really made the experience of staying here the best. Food was great. Definitely one of the best places we stayed during our trip from Delhi to ,Dharmashala.

Excellent and ambitious place It's a great place to visit I had good experience I suggest ppl to visit here and gain maximum luxury environment It's overall and luxury place and for couple's and family

Useless property staffs are ill literate ***nerless, dont know how they are running this hotel this hotel is on lease iidl has taken on lease from government. That's why they are not running this hotel properly. No Hospitality at all. Just avoid this hotel

The pillows are fullfill we can have a good sleep and enjoy the sleep max 10 hours no tiredness and any other issue all can try this for sure. Good for children too. Even bed ever nice and comfortable

Wonderful stay and delicious food. The rooms are quite big and the breakfast buffet is good. Hygienic. The staff service is good. The personal services are good. Good family restaurant. The staff service is very prompt.

Not the best location. We saw a rat in the restaurant. One night we had to listen to a loud music coming from a party across the street, window glasses are not noise cancellation.

TLDR; Mr. Prayag Rawat is a Liar and cheat and do not trust a word he says. This review is specifically for Mr. Prayag Rawat. The hotel itself was fine but I requested an early checkout due to personal reasons and confirmed with the front office ***ager that they will issue a refund for the unused days. Once I checked out and tried to get the refund I was put in touch with Mr.Rawat who kept passing the buck to ******* and kept insisting somehow I am supposed to get ******* to issue an amended voucher. Then after much back and forth with ******* and iidl I ***aged to get ******* to send them an email etc. Which Mr.Rawat confirmed and asked me for a couple of days time to issue the refund as they were waiting for an amended commission request from *******. I explained that the commission is purely a matter between ******* and iidl and my refund should be issued. But he refused now after 2 months he has flatly refused to honor the refund claiming ******* has not sent them a voucher.

Check-in process was efficient and the front desk was friendly and polite. Building and room condition was disappointing with dated furniture. I had some setup issues with the internet (which turned out an error on my part) but the front desk was very helpful and even walked up to my room to help with the setup. The hotel is not centrally located and, with Delhi traffic, at least 30 minutes drive from the city center (Connaught Place). There is, however, a Metro station conveniently located within walking distance.