Hilton Garden Inn Al Jubail

Any average hotel ,

衞生：好 服務：好好好好好 環境：好 設施：好

不錯哦，還有健身房

Exceptional service regardless of it being understaffed. My experience was perfect yet I question a few things. How is a 7-floors hotels with over a hundred rooms managed by only one front desk employee? Of course I had some minor issues with dental kits for example and us having to ask for them, but Achmed from reception apologized for that and solved it. He was quick-witted and intuitive even during checkout time. The restaurant staff are kind regardless of the workload. I would rate the field employees with 5-stars. and management with 3-stars. but I know the rating has to be inclusive so I can't deny the exceptional service I received.

Location is near to City Center, easy access to highway, supermarkets and fast foods are near too. Room size is ok; I love the long working table in the room, giving me the space to work; I am delighted by the warmth of the staffs and particularly the efforts put in by the kitchen staffs. Nahar and Haitam, together with the many good staffs, have put in efforts to delight the diners with great taste, excellent displays and a very good spread! They even go out of the way to prepare dial, curry chicken and basmatic rice! I would choose to stay in this hotel in all my future travels, just to get a good breakfast!

Hospitality exceed my expectation staff is so friendly room is tide and clean breakfast have a lot of Variety quick reaction in any complains, location is front of sea and inside the city every thing near you if you are going to eastern coast recommended to try

I can’t thank all of the team in one word. However, I would like to express my deepest gratitude and appreciation to the entire team, led by Ayaf Alzahrani, for their exceptional professionalism and kindness during my stay. I’m truly grateful to the front office team (Yousef, Saleh, Sabreen, and Aziza) for their greatness and their unwavering dedication to ensuring a pleasant experience. Additionally, big thanks to HK team and F&B team for their efforts and attitude!

Water spreading all over bathroom and room from shower Carpet very dirty Noise from party room all night no sound proofing Smelly coridores

Lobby is big but old style, they put some kind of groceries next to the reception so you can buy and pay there, staff ladies are very professional and helpful, room was good, clean and neat, bathroom wasn’t that clean though. Room service came with a good presentation and average taste.