Fairfield Inn & Suites Oklahoma City El Reno

Booked a king room and then ******* changed it to 2 doubles unexpectedly with an email notice which I didn’t get till I arrived at hotel cause I was driving all day… front desk person was highly customer focused and helped out… not impressed with *******

The room was very comfortable and quiet. The breakfast options were plentiful. The breakfast area was well attended.

The room was beautiful. Everyone was so pleasant from beginning to end. 10 outta 10 would recommend

I enjoyed my stay here. The staff was very friendly and it’s conveniently located near Walmart and a bunch of restaurants. I will always book with Fairfield inn from here on out whenever I am in El Reno

This was a quick overnight stop on a road trip. We arrived and greeted with a smile. The room was clean and comfortable. There are several fast food places within walking distance to the hotel. The breakfast was good and had variety.

We got into our bed, and there were several ate chicken bones in between the sheets. It was absolutely disgusting.

Nice hotel, was accommodated with adjoining rooms. Check in was easy, attendant very nice. Room and hotel very clean. The only thing is that the thermostat in one room didn’t work but we were only there one night and the room served its purpose.

This was a very disappointing week at this hotel. The first evening was great, the hotel manager was lovely. Each day after something happened. We were told we could not wear shoes in the breakfast area due to another guests muddy boots. Even though ours were not muddy. The fridges in the rooms froze all of our groceries, we ended up losing about $200 worth of food. The beds all had a large area where it had sunk from not being rotated & the noise- wow. We all barely slept because of how noisy this hotel was every single night. We didn’t mind housekeeping coming in but everyday they came, they adjusted our thermostats and cranked them way up. Close to a thousand dollars was spent at this hotel for the crew and we all had terrible stays. Hopefully management will see this and do better.

The ac/heating unit in room 315 was not working properly which made it a bit uncomfortable at times but for the most part, I was happy with the room.