Níamh
11 февраля 2024 г.
The hotel is beautiful, with luxury features in the rooms and spa. I had 2 negative takeaways that would stop me from staying again.
1. Unfortunately, the pool - which is where the spa facilities are located - was overrun with children for large parts of the day. Even in the evening, this was the case up until 7pm and the facilities close at 8pm. The adult only outdoor pool closes even earlier ( 7pm ) and it was very full because of the indoor pool crowding / noise. If the spa facilities were separate, it would be fine. But as adults who paid a lot of money to stay in a luxury spa hotel, the spa facilities were nowhere near relaxing enough for the price. The area should be made adults only in the evening, or the opening hours should be extended for those who want to use the facilities without children.
2. The price(s) of drinks and the quality of drinks were not proportionate. Charging £20 for a cocktail is only acceptable if it’s made to a very high quality (and packs a punch). We didn’t feel our cocktails did either of these things. Staff were very friendly but they also repeatedly asked us to order more drinks (twice in 5 minutes from the same waiter on one occasion). This is really off-putting when you’re trying to relax.
I think this would be a lovely stay for families who are prepared to spend a lot on food and drink (soft drinks are £5 each). As there are no other restaurants within walking distance, I’d advise others to look at the menu & prices before booking.
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