The Runnymede on Thames

Room dated , cracked ceiling, wall paper coming off the wall . Service was shocking in the bar area . Not worth the money .

The hotel charged guests 50 GBP for checkout at 12:30! Despite bills paid in advance and notified front desk of leaving at noon time next day ！

Quite frankly, by day 2 we had fallen in love with the place, all staff on all sections were brilliant. All facilities were clean, well maintained and up to spec. Indoor pool, outdoor pool, 2 saunas, ice plunge pool, tennis courts, orchard and children's play area. There is also archery, bike hire and even boat hire so you can have a little trip on the river. We didn't do breakfast but there is a lovely little coffee bar with pastries and for the evening meal the main restaurant operates a buffet style with about 30 options so you could try a little bit of everything. The quality of the food was also very good. Finally I'll just mention that my partner enjoyed a couple of trea**ents at the spa and said her experience was superb. Thanks also to trip.com for offering an excellent room rate.

Food service is poor Spa is full Not too clean

Lovely helpful freindly service and clean...limited massage options from 11- e.g after the spa which was shame ...room was great, food was varied...good price

Fantastic location, made to feel special from the moment you walk through the door. Restaurant for evening meal, all cooked on site, NO pre-cooked food, superb and a great breakfast swell Although there is major work being carried out, it did not degrade from our stay

It was amazing had breakfast which was great and catered for the vegans without making a fuss or waiting for it. The staff service was excellent, the location is amazing calming which is what I needed to get away from the busy lifestyle. Most importantly it’s not far for south London so it didn’t take long to get there or to come home, but enjoyed that country side feeling abs greenery. Enjoyed bring near the river, will come back. The beds were very comfortable, bedding was good quality. The spa was perfect, could do with some calming music when relaxing on the beds.

Lovely hotel, friendly staff, breakfast was good quality and lots of variety. Free use of gym and pool.

Room was small and old fashioned. No plug sockets next to bed. Bathroom was very small and shower in bath difficult to get in to. There was also a constant humming noise like a generator which made things rattle in the room. Needs some sound proofing for the motorway too. Spa was lovely and enjoyed that. Food in the lounge was not quite as good as expected and my flatbread was sent back as I couldn't cut it. A comfortable stay for a night before flying but I wouldn't want to stay in the same room again.