Reina
15 марта 2024 г.
There are numerous reasons I did not enjoy my stay.
1st- Expeida did not make me a aware of the $22 a day resort fee. found out an hour before checkin and ******* would not let me cancel, even though the resort said they could refund *******.
2nd- I was booked into a smoking room, the desk changed that for me
3rd- the hotel reeked of cigarette smoke everywhere except our room. The carpets in the halls were disgusting, the restaurant wasn't open, there was what looked like vomit on the floor in front of the elevators our entire stay
4th- The gym is not as pictured online. It only had 2 treadmills and no other equipment. I had to drive to a planet fitness to work out
5th- no cleaning service for stayovers? I was raised in the hotel industry for 21 years and have never heard of such a thing.
I was very disappointed.
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