This hotel has a brand new feel and I really wanted to rate excellent. There were a few things if fixed which would make this hotel amazing! It doesn’t have coffee available in the rooms. For someone who likes coffee right when they wake up, this is an inconvenience and if I have to go downstairs in the am then the coffee pot should always be ready and coffee cups readily available. On Saturday, 1/13 this was not the case. Also, the breakfast service which is part of your reservation was lacking. There were multiple times when there was nothing available. I got eggs and potatoes, both cold. I made a waffle and there was no syrup. An inquiry revealed the resupply truck was running late. It happens but then you should have a note letting guests know and everything else should be on point. Sadly, it was lacking. These things can be fixed easily and I hope they are. Also, cleaning of the rooms is supposed to be every other day. We checked in on Thursday. Housekeeping should have cleaned on Saturday but did not. We did have the do not disturb sign on until 11am but then we left for the remainder of the day. Housekeeping saw us leave and should have gone back to check. We were disappointed to come back and room was not cleaned. Once these issues are addressed, it would easily be an excellent rating. It’s also a prime location and has plenty of parking!
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