Quality Inn Fayetteville Near Historic Downtown Square

We chose this establishment because our home required a repair. The check in process was quick but we were surprised by the $50 additional per night fee for our pet. These fees were not shown on the website. Also, there were some areas of deferred maintenance noticed.

The property was well maintained and the staff was great! The room on the pool side was a little noisy because of the main road. The room fridge was rickety but I was happy to have one. All in all a decent stay if you have reason to be in Fayetteville. Clean and friendly!

It was very outdated. Not what I was expecting for the money. Bathroom door was within an inch of the toilet when closing door. Only one side of bed had a night stand. Was on an end room with the smoking bench right around the corner (I have asmtha). I could hear foot steps in room above us as well when they took a shower. No channel guide in room with very small choice of channels. Breakfast was good and staff was nice.

No hot water. Room not cleaned as there was still items like a half of the water bottle somebody’s mail or left in the room. The shower still had dirt rings around it. Even when we complained to the front desk, they seemed to not care at all.

I love the customer service from the breakfast lady. She was so polite and friendly. It is an old hotel but our room was very clean and quiet.

My stay at the Quality Inn wasn't as good as I thought it was going to be. The person that checked me in, asked for my DL, phone number, email and the last four digits of the card that I used on line to pay for the room. My issue was, the person verified me with my DL, phone number and email. That should have been enough especially since the room was already paid. If I wasn't able to give that person the last four of the card that was used to pay for the room, that person would not have given me a paid room. I find this unacceptable since the person had already verified who I was. It wasn't necessary for me to then, tell this person the last four digits of my card. This person also didn't inform me of the breakfast in the morning. Since this was not my first time staying there, I knew it was available but I still wasn't informed about breakfast. Also right outside my room people were smoking cigarettes in a non smoking area of the hotel. Overall, this just wasn't a good stay.

When I arrived at the hotel I noticed my room door was slightly ajar and didn't think much of it. No one was in the room and it was clean for the most part. The next day when I tried to leave my room- I discovered that I was locked in. Windows don't open all the way and this was a complete fire hazard. (was rescued by the office at 6:45am downstairs) Also, to top it off breakfast was not really ready ...no coffee, no biscuits, just eggs. Stay in the hotel across the way for your own safety and well being.

Staff was great and friendly.From the cleaning staff to concierge.

Decent place to stay. They did run out of breakfast food several of the days I was there this week and this has not happened previously.