Best Western Firestone Inn Suites

Very good attitude and very polite

Very good hotel smooth check in would come again if I come back to that place

Hotel room was clean, but the toilet did not flush. I asked for it to be fixed on Thursday when I arrived. I went down and spoke to the front desk and they asked me if I tried to fix it and I told them no. I thought that was really strange that they would ask me to fix it to make a long story short, the toilet did not get fixed until Saturday. When the lady that cleaned our room came in and noticed that it was clogged. The next issue was there was no hot water for at least 10 hours. Seems like a Lotta plumbing issues for a three night four day stay.

There wasn’t enough parking. The pillows were flat and uncomfortable. The bed was to hard for me. Was not comfortable to get good sleep on.

Im enjoying my stay so far ! I will be back by or before 10 pm

the staff at this property were very nice and helpful. the only thing I did not like was the pool and hot tub. The hot tub was dangerously dirty with a thick rim of greasy sludge around the top, normally a sign chlorine and algecide are needed or the PH is far off base, needing an acid backwash. The pool had little piles of dust/dirt that moved with every step you took indicating an algecide had been applied but never vacuumed up. It needed extensive cleaning and visible signs of bacteria growth were all over especially the hot tub. The output valve on the pool was very weak. The pool pump and filter may have needed back washed. It was a beautiful pool and tub set up in a lovely pool room but it needs attention desperately. The bathroom near the pool room was locked day and night.

We got in around 1:30 am and the attendant already had us checked in and ready to go.

Front desk person was very nice. The staff was very helpful If you go to have breakfast make sure you go early because we got there about 20 min till they close up and the Eggs and sausage were simi warm. But they did have a waffle maker so something was hot. They didn’t rush us out though we left at 9:30 when their supposed to close at 9:00

Staff was very friendly. Our maid kept it room perfect for us.